TommyCarey
Level X3
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Whether you're starting up a company or already running a super successful one, you need to have it be customer friendly in order to work. If you're just treating your customers like they're the dirt stuck to your shoes, you won't be in business long.
With everything going digital today, people have a bigger voice when it comes to leaving reviews. You can be destroyed by one bad review, I've seen it happen countless times when people don't worry too much about the customers experience. This is why I've written up 8 tips and tricks to running a more customer friendly business 
Below are the 8 tips and tricks I could think of that can help you run a more customer friendly business.
1. Write up a customer inspired vision statement for your company
The right way to write up a vision statement is to highlight what you company plans to achieve in the near future. You can add it to your navigation links and have it on a sub page for easy access.
Most companies take the easy route and write up a basic statement like this: "To become the best fabric softener company in the USA"
You need to get a little out there and put some time into your vision statement. Get your customers/clients in there so they feel involved. You can rewrite my example to show something like this: "To develop the best fabric softener in the world so that our customers can wash with ease. We don't want you to worry about your childs sensitive skin or allergic reactions. We will be the best and seek consistent customer satisfaction to pave the way to our success in the industry."
Sounds a lot better, right? Do you see how I tugged at some heart strings as well as brought in the customers? Doing this will show you're in it for the people and not just the money
2. Show your customers at every stage that their happiness is one of your main goals in the company.
If you have employees, they should also see the importance of customer happiness. The slightest kink in the chain can cause a virus of bad press, so each employee needs to be on board to make the customer happy. This requires proper training so that no one is at fault when a customer gets mad. And yes, a customer will get mad, it's inevitable. But your employees can diffuse it if they were properly trained.
3. You need to see, and understand, what you customers needs are.
How do you figure out what experience your clients or customers are looking for? That's actually pretty easy: You need to analyze the services offered by your most successful competitor. How do they talk with their customer base on good and bad topics? How are their products accepted within the industry?
Be inspired by your competition and use them as a goal to overcome.
4. Be sure to set standards and requirements for customer satisfaction.
You need to create the best customer experience by brining in a few, or all, of what follows:
If you're staring up a corporation with employees, you'll need to start with their training and get it right. Train yourself to train them, you can't just wing it.
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| SELECT * FROM `questions` as q JOIN categories_faq as c ON q.catid=c.CATID WHERE (q.status=1 OR (q.status=2 AND userid='') ) AND q.quesid='19776' | 1 | SELECT q.*, c.seo as CatSEO, c.name as CatName, c.parentid
FROM `questions` as q
JOIN categories_faq as c ON q.catid=c.CATID
WHERE (q.status=1 OR
(q.status=2 AND userid='')
)
AND q.quesid='19776' | /opt/clerks-staging/docroot/viewfaq.php 496 () () |
| SELECT * FROM seoclerks.members WHERE USERID='19821' | 1 | SELECT * FROM seoclerks.members WHERE USERID='19821' | /opt/clerks-staging/docroot/include/functions/includes/member.php 445 GetAllUserDetails() () |
| SELECT * FROM categories_faq WHERE CATID='42' | 1 | SELECT CATID, seo, name, metatitle, h2header, metakeywords, metadescription, metaheader, parentid, image_name FROM categories_faq WHERE CATID='42' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() GetCategorySeoFromType() |
| SELECT * FROM seoclerks.members WHERE USERID=19821 | 1 | SELECT googleplus_profile FROM seoclerks.members WHERE USERID=19821 | /opt/clerks-staging/docroot/include/functions/main.php 16914 GetGooglePlusProfileFromId() () |
| SELECT * FROM ratings_faq as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=19776 LIMIT 5 | 1 | SELECT m.username FROM
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM answers a, seoclerks.members b WHERE a.quesid='19776' AND a.userid=b.USERID and b.status='1' AND a.status=1 ORDER BY a.combined_votes DESC, a.date_answered asc | 1 | SELECT a.answer, a.USERID, a.upvotes, a.downvotes, a.ansid, a.parentid, a.combined_votes, a.date_answered,
b.username, b.userlevel, b.profilepicture FROM answers a, seoclerks.members b
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ORDER BY a.combined_votes DESC, a.date_answered asc | /opt/clerks-staging/docroot/viewfaq.php 1245 () () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=108005 LIMIT 5 | 1 | SELECT m.username FROM
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| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=108022 LIMIT 5 | 1 | SELECT m.username FROM
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| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=108243 LIMIT 5 | 1 | SELECT m.username FROM
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| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=133156 LIMIT 5 | 1 | SELECT m.username FROM
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| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=152166 LIMIT 5 | 1 | SELECT m.username FROM
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| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=168452 LIMIT 5 | 1 | SELECT m.username FROM
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| UPDATE questions SET total_views = total_views + 1 WHERE quesid='19776' | 1 | UPDATE questions SET total_views = total_views + 1 WHERE quesid='19776' | /opt/clerks-staging/docroot/include/functions/main.php 1765 update_Faqviewcount() () |
| SELECT * FROM questions WHERE quesid!='19776' AND status='1' AND (question like '%8 tips run customer friendly business%' OR question like '%tips%' OR question like '%customer%' OR question like '%friendly%' OR question like '%business%') -- ORDER BY RAND() LIMIT 15 | 1 | SELECT quesid, question, seo, userid
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LIMIT 15 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() () |
| SELECT * FROM seoclerks.members WHERE USERID='6070' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='6070' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='840' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='840' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='632' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='632' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='10775' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='10775' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='43' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='43' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM members_ledger WHERE script='/opt/clerks-staging/docroot/viewfaq.php' AND querystring LIKE '%id=19776%' AND added>=UNIX_TIMESTAMP(NOW())-1200 GROUP BY USERID | 1 | SELECT USERID, username FROM members_ledger
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GROUP BY USERID
| /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() () |
| SELECT * FROM categories | 1 | SELECT * FROM categories | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() parseRedundantQueriesCache() |
| select * from categories_software order by name asc | 1 | select * from categories_software order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_GetSoftwareCategories() |
| select * from categories_wanttobuy order by name asc | 1 | select * from categories_wanttobuy order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_wantcategories() |
| select * from categories_wanttotrade order by name asc | 1 | select * from categories_wanttotrade order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_tradecategories() |
| SELECT * FROM seoclerks.members WHERE USERID='198791.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='198791.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='306632.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='306632.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='212316.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='212316.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='134.png' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='134.png' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='617077.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='617077.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='600657.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='600657.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='589438.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='589438.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| select * from categories_faq order by name asc | 1 | select * from categories_faq order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_GetFaqCategories() |
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chetaseo
Good steps though, thanks
cheatseo. Thank you very much for these tips. Though it is something that is generalized for everyone that wants to set up a business company but it will be much better if it is somehow inclined to the world of internet marketing as in case anyone wants to start up an internet marketing job. Good steps though, thanks cheatseo.
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