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What to do when getting all negative reviews from a buyer after completing several jobs from him?

  • rankingguru Level 3
    • 13

    Write the reason you're deleting this FAQ

    What to do when getting all negative reviews from a buyer after completing several jobs from him?

    The buyer was so pretty with me but suddenly he feels me wrong and edited all comments and reviews. Now, what can I do? please anybody help me. 

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    Annora

    Annora

    Contact Seoclerk Support They can Solve your Matter
    https://ionicware.zendesk.com/hc/en-us/requests/new
    6 years ago

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    rankingguru

    rankingguru

    I have been contacted there but they can not do anything over the buyer. Now I'm in very much problem with the negative reviews, my orders are being lessened. What to do now?
    6 years ago

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    Annora

    Annora

    Hi,
    Seoclerk Support Is Most Active Support and They Response very fast and everytime they take any matter with Friendly So Please try to Understand and Respect Our Support Team Beverly Or Dillon if you Complete Buyer work Honesty Then Send Proof to Our Support Team then they reviews your Case and solve your matter
    if you not doing work 100% Honesty then try to Contact Support and Request to cancel orders and Refund Buyer Money Then your Negative feedback is Removed
    Thanks You
    Regards
    Annora
    6 years ago

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    Beverly

    Beverly

    Hi rankingguru, in reference to what you said, technically that's only half of the story. We encourage buyer and seller to work together to come to an amicable solution. There will be times when it's apparent that buyer is posting random and unrelated ratings (i.e. retaliation for cancellation of a previous order) or simply mistaking your order for another seller's. If you have proof that you've done the work required and buyer has no basis for complaint, you should reopen your support ticket and make your case.
    6 years ago

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    wooseo

    wooseo

    you better to contact with buyer and review your work
    6 years ago

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    rankingguru

    rankingguru

    I have already done that.
    6 years ago

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    wooseo

    wooseo

    well you should wait to get reply from your buyer
    6 years ago

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    ABSclerks

    ABSclerks

    It's best you contact the buyer and have discussion with him or her to know what's wrong. If you had not done the job as expected, tell him you will check and resolve it. If no response, then it best to contact the Seoclerk helpdesk to figure-out what's wrong. Thanks.
    6 years ago

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    wooseo

    wooseo

    you should ask your buyer what is his problem and you can review it
    6 years ago

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    Beverly

    Beverly

    Hi rankingguru, you are referencing service ID 789832. I've confirmed that you contacted buyer who has rejected your offer for resolution. The ratings posted seem to reference your repeatedly asking buyer to remove rating. You don't want to focus on the rating, but the problem which caused the negative rating. Once the buyer's issue is fixed, the rating issue will likely resolve.
    If you cannot resolve the issue with buyer, you should ask staff to cancel the orders.
    6 years ago

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    rankingguru

    rankingguru

    It's ok Sir.
    Thank you for your response.
    6 years ago

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