TommyCarey
Level X3
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When someone is purchasing from you, regardless of how much the order is for, you need to treat them just like a $10,000 client. People want to be treated like kings and queens when they make a purchase online, which isn't always a bad thing, because they are willingly giving you money for a product or service you're offering. Over the course of my career, I've sold products and services ranging from $5 all the way up to $15,000 and treated every order like it the absolute best client I've ever had.
If you can treat everyone like a king or queen, regardless of how much they're spending on your website, you will begin to notice positive reviews popping up online from people loving all that you've done for them. They will see their $10 purchase as less significant because it's only a few dollars compared to the vast majority of things selling online. If you are always talking to them and answering everything they ask, they will see your website and customer service as some of the best online, and they will tell everyone about your website and how awesome you really are (hopefully).
Below are a few reasons why you should treat everyone like they're spending thousands for each purchase on your website.
Your client will see you as dedicated
Clients spending a few dollars know they aren't breaking the bank, or making you rich, so they don't always expect you to be extremely responsive when they ask a bunch of questions. If you respond as soon as you can and add in tons of quality content as a response, they will be shocked in a good way and likely come back for more orders when they're in need of your products or services 
Some clients will test before they invest
When I was selling loss leaders (products or services I didn't profit on but sold anyway to get people to purchase from me) I would have a $7 backlink service that only placed a few hundred profile links and didn't really do much for a website's rankings. The product description actually said this and also mentioned the package worked best for tier 2 and tier 3 links, but people still purchased and aimed the links at their homepages.
After I sent the reports, I quickly realized the client was only ordering the loss leader $7 package because they were testing out my services. I also noticed that most of the time the websites they submitted for the cheap package wasn't the one that was submitted when they ordered a much larger package over $300. This means they were just testing the service on a random website, which they didn't own, and wanted to see if we would actually do the work and send out a report
Have a small package or product someone can purchase from you in order to test out your company and it will usually turn into a much larger order down the road
Happy clients leave more reviews
If you're treating everyone the same, like they're rock stars, they will be more than likely to leave a positive review about your website and business whenever someone asks for a recommendation. I get recommendation traffic pretty often, and it's because I treat everyone like they're a $10,000 client and not someone who is just giving me money for a product or service.
Every client or customer I have is treated like a rockstar, and this means they tend to love what I give them, and the reviews and recommendations start to flow Over time, you'll get plenty of these reviews going live on websites and platforms you could only wish to get links from in the beginning of your career, which will boost you even more
In conclusion
Treating all of your customers like they're kings and queens isn't something that you should practice, it's something that you should already be doing because favoritism is a crummy thing to show when it comes to online sales and running a business. Everyone is created equal, so treat them like that, then you'll notice the positivity coming back at you tenfold
Remember to follow me!
https://www.seoclerks.com/user/TommyCarey
Thanks!
Tommy Carey
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You obviously misunderstood what I've written, I never said to bow down to them and let them control everything you're doing. I'm saying that you need to treat people equally because you never know who is a whale but spending like a goldfish just to test you out.
If you were to read through my discussions and try to comprehend them, you'd understand that I know what I'm talking about :)
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It's like racking up positive or 5-star reviews on a product on Amazon. :D
Once you see that others had experienced a great service or satisfied with the product, all future prospect customers will all see those reviews and they will almost always instantly buy it. And the chain of happy customer reviews and feedback will follow. :)
If only all business owners are like this, the world would be a happier place. :D
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There's a reason why the service is worth $10 and not $10,000. If you treat such client as if he ordered for $10K then you won't be working profitably. The client knows what he will receive and he knows the price. If you believe you should provide extra 1h massage and send him a $25 amazon gift card.... I'll skip your advise.
In the past 5.5 years after completing over maybe 7000 orders just on Seoclerks, I personally treat the clients as I would treat any other person. Because if you spend your precious time on special undeserved and/or irrational treatment, this is what you will get - a stubborn client who doesn't understand English and doesn't know what he's getting and what he should provide even though I did my absolute very best. Not to mention the Instructions are there for a reason but hey, these client show you the middle finger. "You wrote Instructions which I should follow ? Naah, F your Instructions, I will skip them and provide reply with insufficient details". And do you know what will happen later if I just proceed ? A rejection or a negative review. In the case I'm describing below, the only thing I got is time wasted and blood pressure risen. The clients should not have the option to reject a cancellation request, it's sent for a reason.
[color=#980000][b][u]Treat yourself like the prince you are or suffer the consequences from persons like this one which are in great number on every marketplace where cheap prices are present.[/u][/b][/color]
[url=https://www.seoclerks.com/files/user/community/000/019/383/learn.1523222871.png][url=https://www.seoclerks.com/files/user/community/000/019/383/learn.1523222871.png][img]https://www.seoclerks.com/files/user/community/000/019/383/learn.1523222871.png[/img][/url][/url]
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If you treat such client as if he ordered for $10K then you won't be working profitably.How would you not be working profitably? You said you treat everyone the same, and that's my point, you should nevertreat someone as less of a person simply because they paid you a lower amount compared to your top customers.
I personally treat the clients as I would treat any other person
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AND r.upvote=1
AND r.PID=154071
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=154291 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=154291
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=154337 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=154337
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| UPDATE questions SET total_views = total_views + 1 WHERE quesid='25843' | 1 | UPDATE questions SET total_views = total_views + 1 WHERE quesid='25843' | /opt/clerks-staging/docroot/include/functions/main.php 1765 update_Faqviewcount() () |
| SELECT * FROM questions WHERE quesid!='25843' AND status='1' AND (question like '%Treat $10 client $10,000 client successful%' OR question like '%Treat%' OR question like '%client%' OR question like '%$10,000%' OR question like '%client%' OR question like '%successful%') -- ORDER BY RAND() LIMIT 15 | 1 | SELECT quesid, question, seo, userid
FROM questions
WHERE quesid!='25843' AND status='1'
AND (question like '%Treat $10 client $10,000 client successful%' OR question like '%Treat%' OR question like '%client%' OR question like '%$10,000%' OR question like '%client%' OR question like '%successful%')
-- ORDER BY RAND()
LIMIT 15 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() () |
| SELECT * FROM seoclerks.members WHERE USERID='17031' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='17031' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='2077' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='2077' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='19120' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='19120' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='4215' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='4215' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM members_ledger WHERE script='/opt/clerks-staging/docroot/viewfaq.php' AND querystring LIKE '%id=25843%' AND added>=UNIX_TIMESTAMP(NOW())-1200 GROUP BY USERID | 1 | SELECT USERID, username FROM members_ledger
WHERE script='/opt/clerks-staging/docroot/viewfaq.php'
AND querystring LIKE '%id=25843%'
AND added>=UNIX_TIMESTAMP(NOW())-1200
GROUP BY USERID
| /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() () |
| SELECT * FROM categories | 1 | SELECT * FROM categories | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() parseRedundantQueriesCache() |
| select * from categories_software order by name asc | 1 | select * from categories_software order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_GetSoftwareCategories() |
| select * from categories_wanttobuy order by name asc | 1 | select * from categories_wanttobuy order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_wantcategories() |
| select * from categories_wanttotrade order by name asc | 1 | select * from categories_wanttotrade order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_tradecategories() |
| SELECT * FROM seoclerks.members WHERE USERID='589438.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='589438.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='600657.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='600657.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='448765.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='448765.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='648563.png' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='648563.png' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='337405.png' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='337405.png' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='617077.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='617077.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='675722.gif' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='675722.gif' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='19821.png' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='19821.png' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='596028.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='596028.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='601667.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='601667.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='584026.png' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='584026.png' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='599711.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='599711.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='685879.png' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='685879.png' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='667072.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='667072.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='582757.png' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='582757.png' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='520625.gif' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='520625.gif' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='19383.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='19383.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| select * from categories_faq order by name asc | 1 | select * from categories_faq order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_GetFaqCategories() |
| count(*) | sql1 | error_msg |
|---|
| Load | Count | SQL | Max | Min |
| Avg Time | Count | SQL | Max | Min |
overcast
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