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People are willing to spend more on eCommerce stores due to some simple features

  • TommyCarey Level X3
    • 6

    Write the reason you're deleting this FAQ

    People are willing to spend more on eCommerce stores due to some simple features

    When I started getting into eCommerce a while ago I always wondered how I could easily increase my sales. Each day I would go through my website and figure out what I could edit and tweak in order to increase my conversions. Sometimes it was easy and other times it took a few weeks to add a feature because I was horrible at coding and programming lol.

    Over the years I've figured out a pretty good setup in order to increase my sales without having to actually do anything after the initial implementation of the feature or tweak to my pages People are willing to spend more on eCommerce stores due to some simple features And I'm here to share it with you, but you may already have something like this running on your website and not know how powerful it actually is People are willing to spend more on eCommerce stores due to some simple features


    Rating Systems!
    When you're running an eCommerce store it is crucial to have your buyers posting reviews for their orders. You can give them a 4 part rating system or just a single point rating system that basically asks "How was your experience with us?" and they will rate you 1 to 5 stars.

    For the more detailed rating system you can ask the following...

    1. Quality - This is where you'll ask the buyer to rate the quality of the item or service based on a 1 to 5 star rating. 1 star being horrible quality and everything resulted in a bad experience to 5 being the best of the best and you wish you could rank it 10 stars lol.
    2. Shipping - You can ask them how they think the shipping went. Ask them if they thought it was shipped quickly or it took to long and even if they think the shipping and handling was too expensive or just enough.
    3. Support - Asking people how the technical support was is kind of difficult because they could rate you 1 star if they didn't have to contact you or they could rate you 5 stars because there was no need to contact you due to everything being streamlined.
    4. Overall Experience - This is a pretty obvious rating factor. A buyer can rate their overall experience with your shop and this tends to be a 4 or 5 star rating if they had a good experience. If you set everything up right you'll usually get a higher rating People are willing to spend more on eCommerce stores due to some simple features

    Sometimes you can add in multiple factors for your rating system like "Did our design please you?" or "Did our website load quickly?". Now these are pretty pointless and people could rate you all over the place because it's based off of their own taste. If you use blue as your main color but they prefer red, you get a 1 star. If they have a bad internet connection and you ask if the site loaded quick, you get a 1 star. You'll always want to control the rating system and tweak it to your favor. Don't add anything that can be altered based on the persons taste, connection, etc. Talk about the service or item and you should be good.


    Simple Checkout
    Having a simple checkout is always great when it comes to increasing sales on your eCommece website because people don't like wasting time. I know that I've dropped purchases because they want everything from my first borns name to my blood type and I thought the amount of information they wanted was insane.

    All you should be asking for is the information you need in order to get the item shipped to a person.

    1. Name - You'll obviously need their name because when the package gets to their house they will know it's for them. I actually don't think you can main something without a name on the package. You could always add "Local Customer" or "Our Friend At" and send it out, but that's not personal at all.
    2. Address - You'll definitely need an address because if you get someone who buys a physical product from you without adding their address, you won't know where to send it and they'll just be pissed off. Of course it would be their own fault for purchasing a product without adding their own address, but they'll think you're at fault because you didn't require it.
    3. Email - Asking a client for their email is pretty standard practice in todays world. You would want to collect buyers emails because it will give you an option to contact the buyer in case something goes wrong with their package.
    4. Phone Number - Asking for a phone number is well known to be used as another method in order to contact the buyer in case something goes wrong with the purchase. Similar to the email, you'll want to have the phone number just in case anything goes south.


    You might have all this on your order form already, but you'll want to make them all mandatory fields. If they're optional then someone may not fill one of the fields out and that's just a cluster bomb waiting to happen if not caught quickly.



    In Conclusion:
    These may seem like pretty simple thing to have on your website in order to increase sales, but you'd be amazed at how many people don't do these. Add a star rating to your items in order to have verified buyers leaving feedback so your other potential buyers can see them. Adding a simple checkout will increase your sales a lot because they don't seem intrusive and scammy. Asking for only the basic info will increase your sales because people won't mind submitting just enough information to make the purchase.



    Remember to follow me People are willing to spend more on eCommerce stores due to some simple features
    https://www.seoclerks.com/user/Razzy


    Thanks!

    Razzy

    #Marketing #Websitefeature #Features #Simplefeatures #Simplefeature #Ecommerce Marketing & Monetization
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    achi007

    achi007

    I do not have a website,but I have experienced this as a buyer.Some websites ask so many details before we are able to buy or even download what we want,most of the time I just leave that site and find another.
    So the points you have mentioned would be very helpful to increase your sales.
    9 years ago

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    idealmike

    idealmike

    Ah yes any good eCommerce store should implement these things into their site during checkout or after to increase sales with. Another good thing to do of course is to use an upsell method. This is where you should similar selling products (similar to Amazon's "Customers also bought" items that show). These upsell products usually get purchased along with the item or items they was going to purchase anyway if you only just present the buyer with those products during checkout.

    Another good idea is to offer the buyer a bigger discount on their purchase if they add a certain amount of products to the checkout. So it could be say, get an extra 15% off when you reach $100 on your total order bill. That way, to save even more money, a lot of people will add more items to their order which, despite the extra 15% off you're giving them, would still go on to make you more money anyway. I actually look for that when checking out on some sites myself! People are willing to spend more on eCommerce stores due to some simple features
    9 years ago

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    Corzhens

    Corzhens

    I have noticed that one factor that greatly affects an online business is the delivery especially if the business is product-based. Buyers would always ask how long it takes for the product to be delivered. And in case you fail in your promised date then you should have a valid reason or good alibi so as not to offend the buyer. Always remember that the buyer should be fully satisfied so there will be a repeat of his transaction. When the buyer is not satisfied, you don’t lose just one buyer but the review may spread out in social media and it will hurt your business.
    8 years ago

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    cmoneyspinner

    cmoneyspinner

    From what I understand some people are even setting up their eCommerce stores on Facebook. Do you know anything about this?
    8 years ago

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    Kakashi2020

    Kakashi2020

    That's true I have one and I'm now creating a second one. It's easier and cheaper to create a store in Facebook and traffic can also be easily funnelled into a Facebook Group or Page .
    8 years ago

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    cmoneyspinner

    cmoneyspinner

    Congrats to you! WOW! Already setting up a second store? Where do you go to find out more info on getting started?
    8 years ago

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