How can get refund after cancel order

vilesh Level 1

October 11, 2016, 6:38 am

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How can get refund after cancel order

Dear Sir, I ordered a Facebook promotion related service, but now seller refusing to provide services. What to do how i will get my money back? Please give me solutions.

Thank You
Vilesh Jain

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procoder

Hi, let me get this straight, you've purchased a service and seller it's not delivering your order? Or he is marking order as completed without completing the job? However, in this case you can contact with seller and see what he says, other solution you have is to contact with support team, and make sure to provide all needed details about that order. You'll be refunded once the order is cancelled.

Support: Help Desk
Email: [email protected]

Hope this helps!

10 years ago

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idealmike

Hi Vilesh I'm sorry to hear about that. But I can try to help you with that. First of all, if you have ordered a service and the seller is not delivering it to you. You can request to cancel that service. They can choose to accept/reject your cancel request but they must provide a reason for either decision.

If they reject your cancel request they must say why such as that they are still working on your order and will deliver it to you when it is completed. If they accept your cancel request then that's that and the order is canceled and you will get your money back immediately.

So to initiate a Mutual Cancelation request, click on the "Cancel" tab in your order. Then enter a reason for wanting to cancel. You will have to provide a good and genuine reason for wanting to cancel the order with the seller. The seller can then accept or reject the request.

If the seller rejects the cancel request, they must state why and either say they are still working on your order or will be and will deliver before the deadline. However if they don't say anything to you and they don't respond to any requests for information about what is happening with your order and when it will be completed roughly or anything like that. Then I would personally request to cancel it.

If the seller is being unresponsive, isn't providing or delivering the work. And they keep rejecting your cancel request. Please open a new support ticket with staff who will be able to look into it for you and in do the right and fair thing and possibly force cancel it in your favor.

That should put you on the right track and good luck!

Mike.

10 years ago

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Cristian

Don't worry you'll get your money back. The sell isn't actually paid, the seller only gets paid only after he delivers the orders and a certain number of days pass.
I would suggest you follow procoder's and Mike's advice above and contact SC support. I'm sure everything will get fixed. Cheers and Good luck!

10 years ago

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EliteWriter

Since the seller has not been working on the order, he is not going to deliver it, and so you are not going to approve it. As the order won't get completed the seller will not get paid. You could opt for a cancelation. State the reason why you are requesting it and probably the seller will agree to canceling it since he does not seem to want to deliver the service anyway. If you see that the seller is not cooperating in any way simply contact support and they will probably cancel the order and you will get a refund immediately

10 years ago

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danigo

Don't worry it is safe guaranteed if you shop in here, if the seller did not reply you can ask cancel by contact admin
but you have to clarify anyhting regarding that matter and provide what your problem

10 years ago

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Lynne

Contact support for assistance. I have had a few problems before with sellers not delivering and support helped me very quickly and efficiently.

10 years ago

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SEOClerks

How can get refund after cancel order

How can get refund after cancel order

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procoder

idealmike

Cristian

EliteWriter

danigo

Lynne

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