idealmike
Level X3
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Hello all. You may remember a while back I was asking about how to get mobile updates/alerts or notifications on my mobile about order updates (basically push notifications) to reduce my response time. In the end I managed to set something up using IFTTT and the Do Button App. It's not perfect but it does show a notification on my phone that there's an order update.
Well basically, it's helped me to decrease my response time knowing that whenever there is an update in one of my sold services (order), I can immediately attend to it, whether on my phone or on the workstation (my desktop pc).
This is what I wanted it for and why it would be very good for the whole marketplace if push notifications were available with a dedicated SEOClerks app. Ahem. ;D
But as you know, having a low response rate shows that you're active and increases your chance of people ordering from you. Nobody wants to order from a freelancer that has a 48+ response rate! Some peoples response rate is 7+ days and they don't get many orders for it too!
Well recently I noticed that my response rate had increased to around 14 hours and I wasn't really happy with that and set about trying to decrease it which I've managed to do over the course of a couple weeks. Even if only by about half as much. Basically instead of not knowing that I've got an order update until I refresh my tab or visited SC or got an email about it which I wouldn't and don't always check and can be working in other tabs for hours sometimes before I even check SC. But getting the notifications on my phone has enabled me to know about when there is an order update, and then immediately attend it and update it.
Thus reducing my response time over time.
I do believe this has helped me because I am having a fairly good start to the month with sales and it could very well be because of my currently much lower 7 hour response time.
My Recent Upgrade Could Be A Contributor!
I was just recently upgraded from a Level 3 to a Level X3 user also so that might have something to do with it as well. Something I'm very pleased about as that's a real achievement around here and an amazing milestone and I'm working on a success story which I'll post in the success stories cat soon before summers out!
But if you're looking for how to reduce your response time. Here's the trick!
How To Reduce/Decrease Your Response Time
It's called "response" for a reason. Because response means, responsiveness. And responsiveness is a measure of how responsive (fast at responding) you are. So to reduce your response time, you need to respond fast and update your orders as soon as there is some activity in them. Even if it's just to say "You're welcome!" to your buyer when they say thanks. ALWAYS have the last say and say it fast!
How is response time calculated?
According to what it says on the User Levels page.
Response time is calculated by the amount of time it takes you (as a seller) to respond to any comment or update to an order for the last 30 days. This calculation does not include your inbox, only the messages within orders.
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| Match | Count | SQL | Script |
| SELECT * FROM `questions` as q JOIN categories_faq as c ON q.catid=c.CATID WHERE (q.status=1 OR (q.status=2 AND userid='') ) AND q.quesid='18654' | 1 | SELECT q.*, c.seo as CatSEO, c.name as CatName, c.parentid
FROM `questions` as q
JOIN categories_faq as c ON q.catid=c.CATID
WHERE (q.status=1 OR
(q.status=2 AND userid='')
)
AND q.quesid='18654' | /opt/clerks-staging/docroot/viewfaq.php 496 () () |
| SELECT * FROM seoclerks.members WHERE USERID='272' | 1 | SELECT * FROM seoclerks.members WHERE USERID='272' | /opt/clerks-staging/docroot/include/functions/includes/member.php 445 GetAllUserDetails() () |
| SELECT * FROM categories_faq WHERE CATID='42' | 1 | SELECT CATID, seo, name, metatitle, h2header, metakeywords, metadescription, metaheader, parentid, image_name FROM categories_faq WHERE CATID='42' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() GetCategorySeoFromType() |
| SELECT * FROM seoclerks.members WHERE USERID=272 | 1 | SELECT googleplus_profile FROM seoclerks.members WHERE USERID=272 | /opt/clerks-staging/docroot/include/functions/main.php 16914 GetGooglePlusProfileFromId() () |
| SELECT * FROM ratings_faq as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=18654 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faq as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=18654
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM answers a, seoclerks.members b WHERE a.quesid='18654' AND a.userid=b.USERID and b.status='1' AND a.status=1 ORDER BY a.combined_votes DESC, a.date_answered asc | 1 | SELECT a.answer, a.USERID, a.upvotes, a.downvotes, a.ansid, a.parentid, a.combined_votes, a.date_answered,
b.username, b.userlevel, b.profilepicture FROM answers a, seoclerks.members b
WHERE a.quesid='18654' AND a.userid=b.USERID and b.status='1' AND a.status=1
ORDER BY a.combined_votes DESC, a.date_answered asc | /opt/clerks-staging/docroot/viewfaq.php 1245 () () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=103182 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=103182
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=103216 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=103216
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=103218 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=103218
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=103227 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=103227
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=103238 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=103238
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=103245 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=103245
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=103248 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=103248
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=103303 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=103303
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=103391 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=103391
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| UPDATE questions SET total_views = total_views + 1 WHERE quesid='18654' | 1 | UPDATE questions SET total_views = total_views + 1 WHERE quesid='18654' | /opt/clerks-staging/docroot/include/functions/main.php 1765 update_Faqviewcount() () |
| SELECT * FROM questions WHERE quesid!='18654' AND status='1' AND (question like '%How I Response Rate Down: Secret Sauce Success!%' OR question like '%Response%' OR question like '%Rate%' OR question like '%Down:%' OR question like '%Secret%' OR question like '%Sauce%' OR question like '%Success!%') -- ORDER BY RAND() LIMIT 15 | 1 | SELECT quesid, question, seo, userid
FROM questions
WHERE quesid!='18654' AND status='1'
AND (question like '%How I Response Rate Down: Secret Sauce Success!%' OR question like '%Response%' OR question like '%Rate%' OR question like '%Down:%' OR question like '%Secret%' OR question like '%Sauce%' OR question like '%Success!%')
-- ORDER BY RAND()
LIMIT 15 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() () |
| SELECT * FROM seoclerks.members WHERE USERID='2470' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='2470' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='9' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='9' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='318' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='318' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='297' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='297' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM members_ledger WHERE script='/opt/clerks-staging/docroot/viewfaq.php' AND querystring LIKE '%id=18654%' AND added>=UNIX_TIMESTAMP(NOW())-1200 GROUP BY USERID | 1 | SELECT USERID, username FROM members_ledger
WHERE script='/opt/clerks-staging/docroot/viewfaq.php'
AND querystring LIKE '%id=18654%'
AND added>=UNIX_TIMESTAMP(NOW())-1200
GROUP BY USERID
| /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() () |
| SELECT * FROM categories | 1 | SELECT * FROM categories | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() parseRedundantQueriesCache() |
| select * from categories_software order by name asc | 1 | select * from categories_software order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_GetSoftwareCategories() |
| select * from categories_wanttobuy order by name asc | 1 | select * from categories_wanttobuy order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_wantcategories() |
| select * from categories_wanttotrade order by name asc | 1 | select * from categories_wanttotrade order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_tradecategories() |
| SELECT * FROM seoclerks.members WHERE USERID='2951.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='2951.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='254580.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='254580.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='134.png' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='134.png' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='212316.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='212316.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='139192.png' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='139192.png' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='29365.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='29365.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='377074.png' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='377074.png' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='272.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='272.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='306632.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='306632.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| select * from categories_faq order by name asc | 1 | select * from categories_faq order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_GetFaqCategories() |
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Everett
This has helped me decrease my response time in half, and now I am currently at 6 hours. You may want to update this and include apps that will alert you for every email you receive via Gmail or even Yahoo Mail. Very nice tutorial of sorts. I also use a Gmail Notifier Application that you can download either in the Google Store, or Apple Store. It works the same way as the "Do Button App", and is just as effective. Not only can you download the Gmail Notifier on a mobile device such as a smart phone, ipod, or ipad, but you can also download the browser extension for use on computers. This has helped me decrease my response time in half, and now I am currently at 6 hours. You may want to update this and include apps that will alert you for every email you receive via Gmail or even Yahoo Mail.
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