Does your host company provide customer support?

Jade Level 1

July 24, 2013, 5:01 pm

18

Write the reason you're deleting this FAQ

Does your host company provide customer support?

What type of customer support does your host company provide?

Comments

Please login or sign up to leave a comment

Join

Ashlyn

My hosting company only provides live chat support for paid customers. The free members are limited to email support, which can take up to 3 days to get an answer.

13 years ago

Are you sure you want to delete this post?

MikeQ

I'm with HostGator, and it provides chat support, phone support as well as email support so this is really good thing I would say.

13 years ago

Are you sure you want to delete this post?

Recommended

I'm with HostGator, and it provides chat support, phone support as well as email support so this is really good thing I would say.

I also use hostgator for my hosting

13 years ago

Are you sure you want to delete this post?

postcd

I dont recommend hostgator, they banned me and tried to stole my money i prepaid for years. Their support was great, but no longer.

--------

Yes, Instantcpanelhosting.com offers chat and ticket support. It is a must for the clients.

13 years ago

Are you sure you want to delete this post?

Beverly

I've been with the same web hosting company for many years now and really love it. I'm considering an upgrade so I can get unlimited bandwidth as I need room for some images.

11 years ago

Are you sure you want to delete this post?

Kashif4k

I am with Bluehost and they have 24/7 live chat support which I find really helpful. Most of the time I get someone on live support via chat and my issue is resolved instantly. I am on there shared hosting plan which is the least costly BTW.

11 years ago

Are you sure you want to delete this post?

chetaseo

i get support 100% 24/7 anytime anyday. they are namecheap hosting company. that is why i some much stick with them for all my hosting services.

11 years ago

Are you sure you want to delete this post?

webexpert1313

Our web hosting company provide me all types of support like: chat, phone, email. 24x7 available for instant reply with in few hour...

11 years ago

Are you sure you want to delete this post?

chetaseo

let me clarify one thing here, all hosting company are suppose to provide customer support if they wish to thrive in business because there are many other competitors out there and also to attend to issues that need serious attention.

11 years ago

Are you sure you want to delete this post?

Tahir87

Yeah mostly companies provide customer support like serverstag.com etc .

11 years ago

Are you sure you want to delete this post?

aditya

I am getting support using live chat from my hosting company.

11 years ago

Are you sure you want to delete this post?

dragonhunter95

I get live and support ticket features..

11 years ago

Are you sure you want to delete this post?

chetaseo

I am getting support using live chat from my hosting company.

good one, but i hope they offer it 24/7 because that is the most important here. my hosting company offers such.

11 years ago

Are you sure you want to delete this post?

zainshuja

I'm using Godaddy.com , and it provides chat support, phone support as well as email support.

11 years ago

Are you sure you want to delete this post?

aditya

good one, but i hope they offer it 24/7 because that is the most important here. my hosting company offers such.

Yes they are offering 24/7 at least technical support.
For Hosting & domain related they are available for 12 hours.

11 years ago

Are you sure you want to delete this post?

chetaseo

Yes they are offering 24/7 at least technical support.
For Hosting & domain related they are available for 12 hours.

alright, noted very well. thank you and God bless.

11 years ago

Are you sure you want to delete this post?

aditya

alright, noted very well. thank you and God bless.

My pleasure

11 years ago

Are you sure you want to delete this post?

vinaya

I am with namecheap and namecheap has one of the best support systems. If you encounter any problem, you will have to send a support ticket. Your query will be answered within 10 minutes, no matter what time it is or irrespective of your location. One of the reasons why I am with name cheap is they have wonderful support system.

9 years ago

Are you sure you want to delete this post?

Process Time: 0.1236629486084

Possible Duplicate queries found!

Match	Count	SQL	Script
SELECT * FROM `questions` as q JOIN categories_faq as c ON q.catid=c.CATID WHERE (q.status=1 OR (q.status=2 AND userid='') ) AND q.quesid='17095'	1	SELECT q.*, c.seo as CatSEO, c.name as CatName, c.parentid FROM `questions` as q JOIN categories_faq as c ON q.catid=c.CATID WHERE (q.status=1 OR (q.status=2 AND userid='') ) AND q.quesid='17095'	/opt/clerks-staging/docroot/viewfaq.php 496 () ()
SELECT * FROM seoclerks.members WHERE USERID='63192'	1	SELECT * FROM seoclerks.members WHERE USERID='63192'	/opt/clerks-staging/docroot/include/functions/includes/member.php 445 GetAllUserDetails() ()
SELECT * FROM seoclerks.members WHERE USERID=63192	1	SELECT googleplus_profile FROM seoclerks.members WHERE USERID=63192	/opt/clerks-staging/docroot/include/functions/main.php 16914 GetGooglePlusProfileFromId() ()
SELECT * FROM ratings_faq as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=17095 LIMIT 5	1	SELECT m.username FROM ratings_faq as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=17095 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM answers a, seoclerks.members b WHERE a.quesid='17095' AND a.userid=b.USERID and b.status='1' AND a.status=1 ORDER BY a.combined_votes DESC, a.date_answered asc	1	SELECT a.answer, a.USERID, a.upvotes, a.downvotes, a.ansid, a.parentid, a.combined_votes, a.date_answered, b.username, b.userlevel, b.profilepicture FROM answers a, seoclerks.members b WHERE a.quesid='17095' AND a.userid=b.USERID and b.status='1' AND a.status=1 ORDER BY a.combined_votes DESC, a.date_answered asc	/opt/clerks-staging/docroot/viewfaq.php 1245 () ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92443 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92443 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92444 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92444 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92445 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92445 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92446 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92446 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92449 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92449 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92450 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92450 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92451 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92451 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92452 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92452 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92453 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92453 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92454 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92454 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92456 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92456 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92457 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92457 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92458 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92458 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92459 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92459 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92460 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92460 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92461 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92461 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92462 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=92462 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=118209 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=118209 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
UPDATE questions SET total_views = total_views + 1 WHERE quesid='17095'	1	UPDATE questions SET total_views = total_views + 1 WHERE quesid='17095'	/opt/clerks-staging/docroot/include/functions/main.php 1765 update_Faqviewcount() ()
SELECT * FROM questions WHERE quesid!='17095' AND status='1' AND (question like '%Does host company provide customer support?%' OR question like '%Does%' OR question like '%host%' OR question like '%company%' OR question like '%provide%' OR question like '%customer%' OR question like '%support?%') -- ORDER BY RAND() LIMIT 15	1	SELECT quesid, question, seo, userid FROM questions WHERE quesid!='17095' AND status='1' AND (question like '%Does host company provide customer support?%' OR question like '%Does%' OR question like '%host%' OR question like '%company%' OR question like '%provide%' OR question like '%customer%' OR question like '%support?%') -- ORDER BY RAND() LIMIT 15	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() ()
SELECT * FROM seoclerks.members WHERE USERID='1323' limit 1	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='1323' limit 1	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture()
SELECT * FROM seoclerks.members WHERE USERID='318' limit 1	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='318' limit 1	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture()
SELECT * FROM seoclerks.members WHERE USERID='632' limit 1	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='632' limit 1	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture()
SELECT * FROM members_ledger WHERE script='/opt/clerks-staging/docroot/viewfaq.php' AND querystring LIKE '%id=17095%' AND added>=UNIX_TIMESTAMP(NOW())-1200 GROUP BY USERID	1	SELECT USERID, username FROM members_ledger WHERE script='/opt/clerks-staging/docroot/viewfaq.php' AND querystring LIKE '%id=17095%' AND added>=UNIX_TIMESTAMP(NOW())-1200 GROUP BY USERID	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() ()
SELECT * FROM categories	1	SELECT * FROM categories	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() parseRedundantQueriesCache()
select * from categories_software order by name asc	1	select * from categories_software order by name asc	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_GetSoftwareCategories()
select * from categories_wanttobuy order by name asc	1	select * from categories_wanttobuy order by name asc	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_wantcategories()
select * from categories_wanttotrade order by name asc	1	select * from categories_wanttotrade order by name asc	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_tradecategories()
SELECT * FROM seoclerks.members WHERE USERID='68305.png'	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='68305.png'	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()
SELECT * FROM seoclerks.members WHERE USERID='22414.jpg'	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='22414.jpg'	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()
SELECT * FROM seoclerks.members WHERE USERID='147.jpg'	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='147.jpg'	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()
SELECT * FROM seoclerks.members WHERE USERID='319656.jpg'	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='319656.jpg'	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()
SELECT * FROM seoclerks.members WHERE USERID='198791.jpg'	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='198791.jpg'	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()
SELECT * FROM seoclerks.members WHERE USERID='198752.jpg'	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='198752.jpg'	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()
SELECT * FROM seoclerks.members WHERE USERID='348692.jpg'	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='348692.jpg'	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()
SELECT * FROM seoclerks.members WHERE USERID='16348.png'	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='16348.png'	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()
SELECT * FROM seoclerks.members WHERE USERID='56997.jpg'	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='56997.jpg'	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()
SELECT * FROM seoclerks.members WHERE USERID='585810.jpg'	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='585810.jpg'	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()
select * from categories_faq order by name asc	1	select * from categories_faq order by name asc	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_GetFaqCategories()

Invalid SQL

count(*)	sql1	error_msg

Expensive SQL

Tuning the following SQL could reduce the server load substantially

Load

Count

SQL

Max

Min

Suspicious SQL

The following SQL have high average execution times

Avg Time	Count	SQL	Max	Min
0.106010	1	SELECT A.wantid, A.title, A.p1, A.maxprice, B.name, B.seo FROM wanttobuy A, categories_wanttobuy B WHERE A.wantid != 68411 AND A.category=B.CATID AND A.active=1 AND (A.tags like '%Socialmedia Banners Youtubeservice%' ) LIMIT 4	0.106010	0.106010