Beverly
Level X3
Write the reason you're deleting this FAQ
Here's a question for anyone that manages an online forum or community group, such as on Facebook groups.
Let's say you meet a really cool person that loves your forum and they're super active with posting all day, every day, just the best/friendliest/most helpful, super awesome forum member ever! And, they have amazing energy for chatting on forum and being around other people and voluntarily report spam and do all the great things a staff moderator would do. So one day you have an opening in staff and think, 'hey why not add that person'?
After all, they're basically doing the job of moderator, sure they'd be great! And so you hire this super awesome person as your new staff member and then overnight almost they turn off the charm or start slacking off on the job or not showing up or being all mouthy and moody on forum or lording the power over people. And, it's just like this night and day Jekyl/Hyde person.
And, you are standing there wondering, how did I miss the signs?
Just wondering how you handle those situations on your own forum, group, clan, etc.
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| Match | Count | SQL | Script |
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FROM `questions` as q
JOIN categories_faq as c ON q.catid=c.CATID
WHERE (q.status=1 OR
(q.status=2 AND userid='')
)
AND q.quesid='10070' | /opt/clerks-staging/docroot/viewfaq.php 496 () () |
| SELECT * FROM seoclerks.members WHERE USERID='147' | 1 | SELECT * FROM seoclerks.members WHERE USERID='147' | /opt/clerks-staging/docroot/include/functions/includes/member.php 445 GetAllUserDetails() () |
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b.username, b.userlevel, b.profilepicture FROM answers a, seoclerks.members b
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
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seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=39395 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=39399 LIMIT 5 | 1 | SELECT m.username FROM
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=39393 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
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WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=39393
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=39396 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
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WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=39396
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=39397 LIMIT 5 | 1 | SELECT m.username FROM
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
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| SELECT * FROM questions WHERE quesid!='10070' AND status='1' AND (question like '% hire wrong person forum staff? %' OR question like '%hire%' OR question like '%wrong%' OR question like '%person%' OR question like '%forum%' OR question like '%staff?%') -- ORDER BY RAND() LIMIT 15 | 1 | SELECT quesid, question, seo, userid
FROM questions
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-- ORDER BY RAND()
LIMIT 15 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() () |
| SELECT * FROM seoclerks.members WHERE USERID='318' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='318' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
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| select * from categories_wanttobuy order by name asc | 1 | select * from categories_wanttobuy order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_wantcategories() |
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idealmike
Tell them hey look, we got you on board because we thought you had some great energy on the forums and you're always motivating people and that's great, but since we've made you a moderator, it looks as though that status has gone to your head a bit and you appear to be using your status as a way to lord it up over people and you're not doing the things we'd expect you to be doing as a moderator.
Obviously be polite to them about it, just say that you're only giving them a headsup on something but you've noticed their change of behavior/attitude on the forums since they were given mod status. In most cases, this will be enough to help make people think and change their ways and might be all that you need to do to see that change come about in that new moderator.
You will be able to tell what they think/feel about it from their reply. If they appreciate that you have pulled them to one side and are giving them this pep talk, then that shows good willing and understanding and you're likely to see a change in that person.
But if their reply is one that says they're not happy and you shouldn't be so fussy or something along those lines, you'll know whether they are likely to change or not. But after this, you should monitor that person to see if they have made a change, or are trying to make a change in their behavior/attitude on the forums. In most cases this is enough to see a good change come about in that person for the better, for the better of your community.
But if they are still doing those things which could be deemed as lording it up over people, or they are not doing those things that is reasonably expected of them as a moderator, then you can of course, demote them back to a normal member again. This may be the best thing to do and that person may well go back to how they was before they was a moderator.
Some people do let that status go to their head a bit on forums. Usually though, this is younger people who don't already have any much experience being a moderator on a busy and popular forum. So yeah, pull them to one side, drop a little word in their ear, wait and see what happens. At the worst, you just demote them again and hire someone else. Pull them up on it! Take then to the side, or get them into your staff chat room or send them a message. Tell them how you feel. Tell them what you think. Don't be afraid to speak your mind. After all, you're the boss and you get to decide what is ultimately good for that forum/community. Tell them hey look, we got you on board because we thought you had some great energy on the forums and you're always motivating people and that's great, but since we've made you a moderator, it looks as though that status has gone to your head a bit and you appear to be using your status as a way to lord it up over people and you're not doing the things we'd expect you to be doing as a moderator. Obviously be polite to them about it, just say that you're only giving them a headsup on something but you've noticed their change of behavior/attitude on the forums since they were given mod status. In most cases, this will be enough to help make people think and change their ways and might be all that you need to do to see that change come about in that new moderator. You will be able to tell what they think/feel about it from their reply. If they appreciate that you have pulled them to one side and are giving them this pep talk, then that shows good willing and understanding and you're likely to see a change in that person. But if their reply is one that says they're not happy and you shouldn't be so fussy or something along those lines, you'll know whether they are likely to change or not. But after this, you should monitor that person to see if they have made a change, or are trying to make a change in their behavior/attitude on the forums. In most cases this is enough to see a good change come about in that person for the better, for the better of your community. But if they are still doing those things which could be deemed as lording it up over people, or they are not doing those things that is reasonably expected of them as a moderator, then you can of course, demote them back to a normal member again. This may be the best thing to do and that person may well go back to how they was before they was a moderator. Some people do let that status go to their head a bit on forums. Usually though, this is younger people who don't already have any much experience being a moderator on a busy and popular forum. So yeah, pull them to one side, drop a little word in their ear, wait and see what happens. At the worst, you just demote them again and hire someone else.
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