Two days waiting for SEOCLERKS response to submitted ticket?

Geek Level 1

November 24, 2013, 10:12 am

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Two days waiting for SEOCLERKS response to submitted ticket?

So as the title says Ive been waiting two days for seoclerks does anyone know how much time max should I wait for their answer?

Or is it because I submitted on friday? so saturday and sunday they do not work ? I have submitted a ticket regarding a software that they did not approved because they though I was not the developer.

Thanks.

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ionicware

Hi - we typically respond to tickets in 12 hours or less, even on the weekends. I searched for tickets you have opened by your account email. You've had 1 ticket which was responded to by Angie in 45 minutes. You may want to review the tickets at http://helpdesk.ionicware.com. Additionally, if you did not get the email update from the ticket you may need to white list @ionicware.com and @seoclerks.com in your mail provider.

12 years ago

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sspseoservices

you just submit your question again and you just choose your Priority segment "Urgent" and i think this way you can get your answers in around 30 to 40 minutes. Lets try now.

12 years ago

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Geek

Everything is ok now. fortunatelly they get back to me and now I have my software approved , Im really really glad about this , I will now probably create more software for all my clients and keep selling them just here .

12 years ago

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aleqyanhovik

Sometimes it may happen, re-submit your ticket and I believe that you will get their response shortly, in case of not getting response after second submit, you should change the priority of ticket to urgent.

12 years ago

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Avg Time	Count	SQL	Max	Min
0.182242	1	SELECT COUNT(A.wantid) AS total FROM wanttobuy as A, categories_wanttobuy B, seoclerks.members C WHERE A.active = 1 AND A.category = B.CATID AND A.USERID = C.USERID	0.182242	0.182242
0.109972	1	SELECT A.wantid, A.title, A.p1, A.maxprice, B.name, B.seo FROM wanttobuy A, categories_wanttobuy B WHERE A.wantid != 57593 AND A.category=B.CATID AND A.active=1 AND (A.tags like '%Linkbuilding Linkwheel Backlinks Google Top Organic Traffic Web Seo Seoexpert%' ) LIMIT 4	0.109972	0.109972
0.106991	1	SELECT A.wantid, A.title, A.p1, A.maxprice, B.name, B.seo FROM wanttobuy A, categories_wanttobuy B WHERE A.wantid != 40692 AND A.category=B.CATID AND A.active=1 AND (A.tags like '%Soundcloud Soundcloudfoll%' ) LIMIT 4	0.106991	0.106991
0.104868	1	SELECT A.wantid, A.title, A.p1, A.maxprice, B.name, B.seo FROM wanttobuy A, categories_wanttobuy B WHERE A.wantid != 13173 AND A.category=B.CATID AND A.active=1 AND (A.tags like '%Multi Vendor Scripts Marketplace Open Source Php Ecommerce Cart Wordpress Ebay Clone Programming Magneto Mysql Free Website%' ) LIMIT 4	0.104868	0.104868

SEOClerks

Two days waiting for SEOCLERKS response to submitted ticket?

Two days waiting for SEOCLERKS response to submitted ticket?

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ionicware

sspseoservices

Geek

aleqyanhovik

Invalid SQL

Expensive SQL

Suspicious SQL

Match	Count	SQL	Script
SELECT * FROM `questions` as q JOIN categories_faq as c ON q.catid=c.CATID WHERE (q.status=1 OR (q.status=2 AND userid='') ) AND q.quesid='7291'	1	SELECT q.*, c.seo as CatSEO, c.name as CatName, c.parentid FROM `questions` as q JOIN categories_faq as c ON q.catid=c.CATID WHERE (q.status=1 OR (q.status=2 AND userid='') ) AND q.quesid='7291'	/opt/clerks-staging/docroot/viewfaq.php 496 () ()
SELECT * FROM seoclerks.members WHERE USERID='48913'	1	SELECT * FROM seoclerks.members WHERE USERID='48913'	/opt/clerks-staging/docroot/include/functions/includes/member.php 445 GetAllUserDetails() ()
SELECT * FROM seoclerks.members WHERE USERID=48913	1	SELECT googleplus_profile FROM seoclerks.members WHERE USERID=48913	/opt/clerks-staging/docroot/include/functions/main.php 16914 GetGooglePlusProfileFromId() ()
SELECT * FROM ratings_faq as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=7291 LIMIT 5	1	SELECT m.username FROM ratings_faq as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=7291 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM answers a, seoclerks.members b WHERE a.quesid='7291' AND a.userid=b.USERID and b.status='1' AND a.status=1 ORDER BY a.combined_votes DESC, a.date_answered asc	1	SELECT a.answer, a.USERID, a.upvotes, a.downvotes, a.ansid, a.parentid, a.combined_votes, a.date_answered, b.username, b.userlevel, b.profilepicture FROM answers a, seoclerks.members b WHERE a.quesid='7291' AND a.userid=b.USERID and b.status='1' AND a.status=1 ORDER BY a.combined_votes DESC, a.date_answered asc	/opt/clerks-staging/docroot/viewfaq.php 1245 () ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=33841 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=33841 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=33719 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=33719 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=33756 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=33756 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=33809 LIMIT 5	1	SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=33809 LIMIT 5	/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()
UPDATE questions SET total_views = total_views + 1 WHERE quesid='7291'	1	UPDATE questions SET total_views = total_views + 1 WHERE quesid='7291'	/opt/clerks-staging/docroot/include/functions/main.php 1765 update_Faqviewcount() ()
SELECT * FROM questions WHERE quesid!='7291' AND status='1' AND (question like '%Two days waiting SEOCLERKS response submitted ticket?%' OR question like '%days%' OR question like '%waiting%' OR question like '%SEOCLERKS%' OR question like '%response%' OR question like '%submitted%' OR question like '%ticket?%') -- ORDER BY RAND() LIMIT 15	1	SELECT quesid, question, seo, userid FROM questions WHERE quesid!='7291' AND status='1' AND (question like '%Two days waiting SEOCLERKS response submitted ticket?%' OR question like '%days%' OR question like '%waiting%' OR question like '%SEOCLERKS%' OR question like '%response%' OR question like '%submitted%' OR question like '%ticket?%') -- ORDER BY RAND() LIMIT 15	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() ()
SELECT * FROM seoclerks.members WHERE USERID='3446' limit 1	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='3446' limit 1	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture()
SELECT * FROM seoclerks.members WHERE USERID='3160' limit 1	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='3160' limit 1	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture()
SELECT * FROM seoclerks.members WHERE USERID='957' limit 1	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='957' limit 1	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture()
SELECT * FROM seoclerks.members WHERE USERID='9' limit 1	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='9' limit 1	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture()
SELECT * FROM members_ledger WHERE script='/opt/clerks-staging/docroot/viewfaq.php' AND querystring LIKE '%id=7291%' AND added>=UNIX_TIMESTAMP(NOW())-1200 GROUP BY USERID	1	SELECT USERID, username FROM members_ledger WHERE script='/opt/clerks-staging/docroot/viewfaq.php' AND querystring LIKE '%id=7291%' AND added>=UNIX_TIMESTAMP(NOW())-1200 GROUP BY USERID	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() ()
SELECT * FROM categories	1	SELECT * FROM categories	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() parseRedundantQueriesCache()
select * from categories_software order by name asc	1	select * from categories_software order by name asc	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_GetSoftwareCategories()
select * from categories_wanttobuy order by name asc	1	select * from categories_wanttobuy order by name asc	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_wantcategories()
select * from categories_wanttotrade order by name asc	1	select * from categories_wanttotrade order by name asc	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_tradecategories()
SELECT * FROM seoclerks.members WHERE USERID='1.png'	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='1.png'	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()
SELECT * FROM seoclerks.members WHERE USERID='23819.jpg'	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='23819.jpg'	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()
SELECT * FROM seoclerks.members WHERE USERID='48913.jpg'	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='48913.jpg'	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()
SELECT * FROM seoclerks.members WHERE USERID='29436.png'	1	SELECT profilepicture FROM seoclerks.members WHERE USERID='29436.png'	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()
select * from categories_faq order by name asc	1	select * from categories_faq order by name asc	/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_GetFaqCategories()