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I cannot contact support to verify my address

  • JaneAbir Level 1
    • 7

    Write the reason you're deleting this FAQ

    I cannot contact support to verify my address

    Hello!

    I need help with address verification. Currently I live and work in the city. The address of my birthplace in the hometown of the province. I don't have electricity bill, gas bill, network cable, ..

    I only have my current address. I have all the papers. Please help me how can I successfully verify.

    I am in the exchange community. Verification required requires English language. I come from Vietnam. Above all my papers English. Please help me complete my profile so I can start working.

    Thank you team for the feedback.

    #Address Backlink Building
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    wooseo

    wooseo

    Why do you want to contact with support team. if you have problem you can share here. hope it will help you
    6 years ago

    Are you sure you want to delete this post?

    JaneAbir

    JaneAbir

    Thank you. I was a new person. I have no experience
    6 years ago

    Are you sure you want to delete this post?

    wooseo

    wooseo

    you better to follow my frofil then it may help you to get some idea
    6 years ago

    Are you sure you want to delete this post?

    Beverly

    Beverly

    HI tranconghatinh, your documents are awaiting review. You can expect an answer for this issue within 24 hours of document submission. If it's been more than 24 hours, you should contact support to ask what issues.
    6 years ago

    Are you sure you want to delete this post?

    JaneAbir

    JaneAbir

    Thank you. I went ahead 2 days after seeing no response.

    I have texted contact. Have not received a response.
    6 years ago

    Are you sure you want to delete this post?

    Beverly

    Beverly

    Hi Tranconghatinh, I have previously responded to you via Ticket #368214

    When rechecking on your issue, I saw that another staff member had rejected your address document for reason: not in English

    For your convenience, I have rechecked your submitted document and confirmed an exact match between your billing address and the address on your submitted document. I can understand why your address is not in English due to your billing location.

    For that reason, I have approved your address document based on these findings.

    Let me know if you have additional issues, you can either reply back here or create a new ticket for help.
    6 years ago

    Are you sure you want to delete this post?

    JaneAbir

    JaneAbir

    Thank you very much. I watched it again. The address has been verified.
    6 years ago

    Are you sure you want to delete this post?

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