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Why does SEOClerks remove reviews if you get a refund?

  • DoctorMu Level 1
    • 5

    Write the reason you're deleting this FAQ

    Why does SEOClerks remove reviews if you get a refund?

    So twice I've asked for refunds because of extraordinarily poor products and being ghosted by the sellers.  I was fair and gave them considerable time to work with me, but after it was obvious I was being ghosted, I asked for a refund.

    After I got my refund, my negative reviews were removed from their product pages.

    This is unfortunate, I think.

    One product in particular is showing 14 thumbs up and zero thumbs down -- which is impossible because I know of at least two people who gave it a thumbs down and a negative review.

    By removing our honest reviews, SEOClerks is encouraging the sale of bad products and wasting out time (I spent almost a month trying to get the last product to work and it's simply broken and outdated).

    Not cool Why does SEOClerks remove reviews if you get a refund?

    #reviews General & Misc
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    idealmike

    idealmike

    I think it's because once you have gotten a refund, you have forfeited your right to leave a feedback rating. Since you have decided not to have the product/service, you have given up your right to leave a feedback rating as well. It's just the way the system works. For more clarity, you should try to contact support about it who will give you a better, more fuller explanation. Hope this helps!

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    6 years ago

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    DoctorMu

    DoctorMu

    Thanks - but it kinda makes no sense. If all the unhappy people forfeit their feedback, it'll look like bad sellers are good sellers Why does SEOClerks remove reviews if you get a refund?
    6 years ago

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    sahupurna

    sahupurna

    I hope seoclerk also minimizing spam negative reviews, as I have seen some sellers are trying to decrease their competitor positive review by placing multiple order from multiple account and further they cancelled the order and got refund. When someone got refund which even seller done their work then his work doesn't value a single with a negative review also damage sellers career.

    Seoclerk support always doing their best to minimizing spam. But if the seller doesn't given quality work as specified then you can either provide negative review which will force seller to review your order and again and provide good work or if you want your review remain always for the seller then this is not a good deal.
    6 years ago

    Are you sure you want to delete this post?

    DoctorMu

    DoctorMu

    If an item is expensive and is simply bad or non-functional, it's reasonable you'd want a refund....but if everyone has their negative review removed because they were dissatisfied and got a refund, it will look like the seller only has positive reviews. This seems just weird Why does SEOClerks remove reviews if you get a refund?
    6 years ago

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    rehiga

    rehiga

    It's Better to give a Buyer Choice Between Refund or Negative Reviews.
    Because if you are the seller and Found someone Who Abuses the System by Purchasing your Services
    And then Ask for a refund, After Refund you get Negative Reviews, You can Abuse That to your Competitor.
    It's Very Bad.

    Also, I love SEOClerks because you can Rate your Buyer, It's Really Helpfull for Seller because of that you can Give Clarification about why that buyer Rate you Negative. I Hope SEOClerks will grow.

    That's My Opinion

    Thank You
    - Rehiga
    6 years ago

    Are you sure you want to delete this post?

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