TommyCarey
Level X3
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When it comes to running a business, online or offline, you will always need to focus on your past clients if you want to capture future sales. Ignoring a past client essentially means you're starting over every single day with your marketing and lead generation. You know you have people who already paid you for your service or product, so why are you ignoring them? If you're one of the businesses that are doing it right and cherishing your previous customers, then you probably don't need to read this discussion like the rest of the people on this page right now lol.
You may not get every past buyer to come in and purchase again, but if you're not trying to get them in at all then you obviously don't want to be successful. Oh wait, you do want to be successful? Then you should be doing whatever you can in order to bring your past customers back to your website in order to make a second or even a third purchase 
Return customers are crucial to your success
You can definitely be successful with new leads and sales every single day, but as soon as you stop advertising, where is the money going to come from? You need to consistently promote to people who have purchased in the past because they will likely come back and buy a second or third time.
These past customers may have actually forgotten about you because of all the ads they see on Facebook or Google showing them enticing products. This means your ads should be targeting the ones who have already purchased, and that's why you should have a Facebook pixel in play on your "Thank You!" page so you can show specific ads to people who have already purchased from you and they will come back to check out your new inventory
Returning customers share their experiences more often
If a customer is coming back a second or third time to make a purchase, they probably love what you're selling, and they will tell their friends and family about your products or services. We all know how powerful recommendations can be when it comes to gaining a sale, so by getting your past customers to come back and make a purchase, you're just increasing the chances of getting those recommendations
Building trust takes time
Some people will take a chance on a small company like yours, then they could forget about you (as I mentioned above), so you need to show them you're growing day by day. The more you grow, the more trust they will have in you the next time they come across your business, and they will likely purchase again.
I like running Facebook ads and dropping my CPC until I'm getting penny clicks. Now, I likely won't profit from the people who are clicking "Like" on my Facebook pages because they tend to come from 3rd world countries that can't always afford my services, but the additional 20k likes on my page will show my previous buyers that we're growing and can be trusted more
Clients want to be loyal, so give them a reason to be
People all over the world are looking for a website or platform they can trust. This is the same reason people flood over to Amazon.com to purchase a physical product, they trust the platform and know they're protected, so they purchase more there than on a smaller platform. This isn't a killing blow to small websites and businesses, it's just a way to see why people gravitate over there and not your business. Amazon has built trust over the years and is now one of the biggest online marketplaces in the world.
If you can build up your trust slowly over time, you will notice that people will more likely come to you instead of head to Amazon or Walmart to make a purchase. You just need to give people a reason to be loyal to you, and that comes in the form of top-notch support or handing out discount whenever possible. You need to be there for the people, not the profits, and the people will start to gravitate towards you now that they're loyal
In conclusion
If you don't market to your past clients, you're going to quickly lose to your competitors who are, so you better start sending out retargeting ads to them and get them back on your pages. Hand out some discounts, offer incentives, give away products to select people, and do whatever you can in order to get them to come back. The more trust they have in you, the more likely they'll share your business, and that means you'll always have new sales coming in.
Remember to follow me!
https://www.seoclerks.com/user/TommyCarey
Thanks!
Tommy Carey
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The life line of your business are those repeat customers who bring in other customers. To build that kind of security, you have to build post-sale relationships with your customers even after their payment has been approved.
According to www.ducttapemarketing.com, here are some other ways to maintain friendship with clients even after the sale.
1. Keep in touch
2. Answer all questions and respond to comments quickly
3. Show gratitude
4. Offer a discount to returning customers
5. Get to know them on a deeper level
6. Respect them
I hope this one helps with our discussion too! :)
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AND r.PID=160843
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=162229 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=162229
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=165747 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=165747
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=167275 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=167275
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=169258 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=169258
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=169419 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=169419
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=169815 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=169815
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=174463 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=174463
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| UPDATE questions SET total_views = total_views + 1 WHERE quesid='26715' | 1 | UPDATE questions SET total_views = total_views + 1 WHERE quesid='26715' | /opt/clerks-staging/docroot/include/functions/main.php 1765 update_Faqviewcount() () |
| SELECT * FROM questions WHERE quesid!='26715' AND status='1' AND (question like '%Remember clients capture future sales%' OR question like '%Remember%' OR question like '%clients%' OR question like '%capture%' OR question like '%future%' OR question like '%sales%') -- ORDER BY RAND() LIMIT 15 | 1 | SELECT quesid, question, seo, userid
FROM questions
WHERE quesid!='26715' AND status='1'
AND (question like '%Remember clients capture future sales%' OR question like '%Remember%' OR question like '%clients%' OR question like '%capture%' OR question like '%future%' OR question like '%sales%')
-- ORDER BY RAND()
LIMIT 15 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() () |
| SELECT * FROM seoclerks.members WHERE USERID='12835' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='12835' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='11030' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='11030' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='2044' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='2044' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='1177' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='1177' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='1323' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='1323' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM members_ledger WHERE script='/opt/clerks-staging/docroot/viewfaq.php' AND querystring LIKE '%id=26715%' AND added>=UNIX_TIMESTAMP(NOW())-1200 GROUP BY USERID | 1 | SELECT USERID, username FROM members_ledger
WHERE script='/opt/clerks-staging/docroot/viewfaq.php'
AND querystring LIKE '%id=26715%'
AND added>=UNIX_TIMESTAMP(NOW())-1200
GROUP BY USERID
| /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() () |
| SELECT * FROM categories | 1 | SELECT * FROM categories | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() parseRedundantQueriesCache() |
| select * from categories_software order by name asc | 1 | select * from categories_software order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_GetSoftwareCategories() |
| select * from categories_wanttobuy order by name asc | 1 | select * from categories_wanttobuy order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_wantcategories() |
| select * from categories_wanttotrade order by name asc | 1 | select * from categories_wanttotrade order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_tradecategories() |
| SELECT * FROM seoclerks.members WHERE USERID='675722.gif' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='675722.gif' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='711223.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='711223.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='600657.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='600657.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='589438.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='589438.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='604194.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='604194.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='719443.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='719443.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='667072.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='667072.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='617077.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='617077.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='722710.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='722710.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='601667.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='601667.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='585810.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='585810.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| select * from categories_faq order by name asc | 1 | select * from categories_faq order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_GetFaqCategories() |
| count(*) | sql1 | error_msg |
|---|
| Load | Count | SQL | Max | Min |
Youngshark
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