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Your customers can make or break your business, and that's why you should always be listening to them. If you don't listen to your customers, you're likely going to lose them to your competitors who are, so start opening your ears to the words they're saying about your service or products and implement any changes necessary to keep everyone satisfied.
Now, you won't be able to change every little thing that each person doesn't like, because you'll have a mess of a website and your services or products won't be right for everyone. Instead, figure out what most of your customers would like changed and only stick with the big ones. Little suggestions from one person should be ignored, but if you have 100 people saying the same thing, then it might be time for a slight change because you know it's something that the masses likely think but don't voice their opinions about.
Happy customers will be your marketing team
When you're consistently pleasing your customers or subscribers, you're essentially creating a marketing team who will go out and tell others about you, which will likely boost your SEO and branding without spending a single dime of your own money 
Happy customers will gladly tell their friends and family about your products or services if they truly loved them. They will share and tag people on social media platforms, post on blogs, share within forums, etc. and it's just because you did a great job and gave them a great product or performed a service above their expectations 
It gets you more in touch with your customer base
Listening to your customer base will keep you in touch with who they really are. Your demographics could change over time, and if you're not talking and listening to them, you could be targeting the wrong people after just 6 months and that means you're wasting money on advertising.
Staying in touch with your customer base also builds trust between both parties. You know who they are and they are aware of who you are, and both sides can get in touch if they really want to, and this will always boost sales for the business or website you're running.
You'll understand what people don't like about your brand
If you're paying attention to what people are saying about you, what you're hearing from their own mouths, or what they're emailing you then you'll know exactly what people don't like about your brand. Most people will just post on an open forum about the things they don't like about you and see if anyone responds, but you should be the one responding and say you'll work on this flaw in order to keep everyone happy, and everyone will see you as a better company for it 
You'll see the need for massive change, and be ok with it.
Some companies listen to their customers and know they need a rebranding or a new color scheme. A lot of companies actually do this because they are targeting the right people but have the wrong images on their ads, which won't convert much if you really think about it, so they changed up their ads as well as their product packaging and saw their sales increase by 20% 
In conclusion
Listening to your customers will always be beneficial to your company if you actually apply some changes that the masses are concerned about. They will gladly talk about you on forums or blogs, but it's up to you to see these discussions and respond with a product change or actually talk with them in the open and let them know you'll be working on the negative points they covered.
Remember to follow me!
https://www.seoclerks.com/user/TommyCarey
Thank You!
Tommy Carey
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| Match | Count | SQL | Script |
| SELECT * FROM `questions` as q JOIN categories_faq as c ON q.catid=c.CATID WHERE (q.status=1 OR (q.status=2 AND userid='') ) AND q.quesid='26550' | 1 | SELECT q.*, c.seo as CatSEO, c.name as CatName, c.parentid
FROM `questions` as q
JOIN categories_faq as c ON q.catid=c.CATID
WHERE (q.status=1 OR
(q.status=2 AND userid='')
)
AND q.quesid='26550' | /opt/clerks-staging/docroot/viewfaq.php 496 () () |
| SELECT * FROM seoclerks.members WHERE USERID='19821' | 1 | SELECT * FROM seoclerks.members WHERE USERID='19821' | /opt/clerks-staging/docroot/include/functions/includes/member.php 445 GetAllUserDetails() () |
| SELECT * FROM seoclerks.members WHERE USERID=19821 | 1 | SELECT googleplus_profile FROM seoclerks.members WHERE USERID=19821 | /opt/clerks-staging/docroot/include/functions/main.php 16914 GetGooglePlusProfileFromId() () |
| SELECT * FROM ratings_faq as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=26550 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faq as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=26550
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM answers a, seoclerks.members b WHERE a.quesid='26550' AND a.userid=b.USERID and b.status='1' AND a.status=1 ORDER BY a.combined_votes DESC, a.date_answered asc | 1 | SELECT a.answer, a.USERID, a.upvotes, a.downvotes, a.ansid, a.parentid, a.combined_votes, a.date_answered,
b.username, b.userlevel, b.profilepicture FROM answers a, seoclerks.members b
WHERE a.quesid='26550' AND a.userid=b.USERID and b.status='1' AND a.status=1
ORDER BY a.combined_votes DESC, a.date_answered asc | /opt/clerks-staging/docroot/viewfaq.php 1245 () () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=185864 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=185864
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=185868 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=185868
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=185876 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=185876
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=185897 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=185897
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=185977 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=185977
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| UPDATE questions SET total_views = total_views + 1 WHERE quesid='26550' | 1 | UPDATE questions SET total_views = total_views + 1 WHERE quesid='26550' | /opt/clerks-staging/docroot/include/functions/main.php 1765 update_Faqviewcount() () |
| SELECT * FROM questions WHERE quesid!='26550' AND status='1' AND (question like '%4 reasons listening customers%' OR question like '%reasons%' OR question like '%listening%' OR question like '%customers%') -- ORDER BY RAND() LIMIT 15 | 1 | SELECT quesid, question, seo, userid
FROM questions
WHERE quesid!='26550' AND status='1'
AND (question like '%4 reasons listening customers%' OR question like '%reasons%' OR question like '%listening%' OR question like '%customers%')
-- ORDER BY RAND()
LIMIT 15 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() () |
| SELECT * FROM seoclerks.members WHERE USERID='72631' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='72631' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='58404' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='58404' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='47263' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='47263' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='89181' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='89181' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='40132' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='40132' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM members_ledger WHERE script='/opt/clerks-staging/docroot/viewfaq.php' AND querystring LIKE '%id=26550%' AND added>=UNIX_TIMESTAMP(NOW())-1200 GROUP BY USERID | 1 | SELECT USERID, username FROM members_ledger
WHERE script='/opt/clerks-staging/docroot/viewfaq.php'
AND querystring LIKE '%id=26550%'
AND added>=UNIX_TIMESTAMP(NOW())-1200
GROUP BY USERID
| /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() () |
| SELECT * FROM categories | 1 | SELECT * FROM categories | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() parseRedundantQueriesCache() |
| select * from categories_software order by name asc | 1 | select * from categories_software order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_GetSoftwareCategories() |
| select * from categories_wanttobuy order by name asc | 1 | select * from categories_wanttobuy order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_wantcategories() |
| select * from categories_wanttotrade order by name asc | 1 | select * from categories_wanttotrade order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_tradecategories() |
| SELECT * FROM seoclerks.members WHERE USERID='763963.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='763963.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='767056.jpg' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='767056.jpg' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| select * from categories_faq order by name asc | 1 | select * from categories_faq order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_GetFaqCategories() |
| count(*) | sql1 | error_msg |
|---|
| Load | Count | SQL | Max | Min |
| Avg Time | Count | SQL | Max | Min |
cash90
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