SEOClerks

Clear
Sign In Join

How to deal of thieves?

  • ppscslv Level X5
    • 15

    Write the reason you're deleting this FAQ

    How to deal of thieves?

    After several years as a freelancer, I noticed that the most buyers who create problems (usualy trying to steal my work or to get get refund under the bad review pressure), are from a few countries in the world. I can't name these countries because many sellers from there will consider me as racist, even if the nationality has nothing to do with racism (but many people don't know this).

    The reality is that from that kind of countries, let's say I get orders from 10 buyers, only 1 or maximum 2 buyers are honest buyers, while the rest of 9 or 8 buyers are trying to steal my work (and this rule is available for most sellers, not only for me). If you reject their orders, many are creating new profiles usually with proxies from US, and they order again. 

    If some sellers will write in their services description that they don't accept orders from some countries, then they risk to be sanctioned with an infraction or/and considered as racists, even if Ebay and a lot of other websites are banning some countries for years (usually with a message like: your profile is a risk for our customers).

    Has anybody any idea what can we do with buyers from these countries? To avoid their orders without risking to be penalized by Seoclerks for reasons like racism (even if it has nothing to do with a nation)?

    #Buyers #Orders #Refund #Bad #Reviews Freelance
    Share post:

    Comments

    Please login or sign up to leave a comment

    Join
    TheoSEO

    TheoSEO

    I have to confirm this issue and i don't like to name these countries, but i have to deal with this kind of buyers everyday. Something has to be done to protect the sellers here. If you ask me, what they do is resell elsewhere, then after we do the work for them, they simply reject it, no matter what you do.

    Also, as you have said, those buyers are from the same 3 countries, that i wouldn't like to name too, as i also have clients from there, but the majority of them are just abusing the platform.

    Let's listen what others have to say about this.
    9 years ago

    Are you sure you want to delete this post?

    overcast

    overcast

    I have seen my content getting stolen and people reusing them. I have found lot of my content is being reused on youtube too. So it all comes down to how you're making use of the content and protecting it. Soon it'd be safer to make use of the paid tutorials website and make people pay for it. I have struggled the most with the thieves. And I am going ahead with the pay or subscription model now.
    9 years ago

    Are you sure you want to delete this post?

    Makefort

    Makefort

    Well, this surely does raise some controversy, but I believe that proper answer here would lie in both community and SEOClerks ratings. SEOClerks could easily pretend to be buyers on certain shady dealers and see what it is all about. If not for rating, at least for approval. Although, having some ratings from SEOClerks on certain matters would be a nice thing to see as well
    9 years ago

    Are you sure you want to delete this post?

    idealmike

    idealmike

    Hmm I'll tread carefully as this is obviously quite a controversial and touchy subject. But I will say, one that does need to be spoken about and possible solutions proposed for finding ways for dealing with that kind of thing. Also I will say that SEOClerks do take fraud very seriously and invest quite heavily into it, or rather anti-fraud and detection to prevent it from happening.

    However, the way I see it, and I thought this was how it was for everyone, if a seller has provided everything that is advertised in their service's description. And all the work "to be done" was done, and done exactly as advertised. Then the buyer should have no right to reject or cancel the service.

    Now a buyer has the right to request cancellation of a service. We can't take that right away from them. But not after the service has been delivered! Maybe within the first 12 hours of placing the order or something yeah! Absolutely. But not after the service has been delivered. I think that much must be enforced.

    Now a buyer also has the option of rejecting the order, (after it's been delivered) but only if they have a tangible genuine reason to do so. Such as if the work wasn't completed as advertised. And if that is the case, then that is fair enough! And then the seller can make amends/changes and do or redo the work for them which they should. I think even you guys would agree to that right?

    But if the work HAS been done EXACTLY as advertised. From the start or then done/redone and delivered. Then the buyer should not reject the order as there are no grounds to do so. And that wouldn't be fair on the seller if they did.

    But there are some buyers that will constantly reject the order and try and get into a tiff with you about it so they have grounds to cancel the order. And you as a seller then have to decide whether or not it's worth arguing your case and defending the order, or not. Right? And if you're proud of your work and you've invested your time, energy and resources into it, then why should you let it go and not defend it? And if you do defend it then I can relate to that, understand and respect that decision.

    I can even respect it if you decide to let it go too, since you're like a busy chap and don't have the time and energy to keep redelivering your order or, you don't want to risk getting a negative feedback for it!

    But I digress! A seller should never be threatened by negative feedback by a buyer and when a buyer does that I consider that a dirty tactic and not something I should feel threatened by and bullied into cancelling the order just in case they leave me a negative feedback!

    Now what can we do about it? Fortunately for us, SEOClerks care a lot about their sellers, and want them all never to suffer from a fraudulent buyer or someone that is trying to abuse the system and the freelancer they're buying from.

    So if a buyer does keep rejecting the order, what you can simply do is just contact the support staff about it, let them know the details and they will look into it for you. They will then look to see if the work has been completed as advertised, and if it has, they will likely force complete the order for you.

    And if they still leave negative feedback? That can be contested too. Because there would be no real reason for a buyer to leave negative feedback for a service, if that service was completed, exactly as advertised. And then, I don't know if they can change it for you or not, but I think they can remove it if they think and feel it was inappropriately or abusively left for you.

    Well, that's my insight into how to deal with such as that. Irregardless of the country they are from. How to deal of thieves?

    Hope this helps! How to deal of thieves?

    Mike.
    9 years ago

    Are you sure you want to delete this post?

    mattmattics

    mattmattics

    This is complete news to me. How big of a problem is this issue? Does this problem happen often or is it just out of the blue. I do wish I knew what nations you were referencing to try and avoid marketing there.
    9 years ago

    Are you sure you want to delete this post?

    ppscslv

    ppscslv

    If we write the name of these countries, then we'll be considered as racists... Start selling something cheap and in just a few weeks you'll find these countries.
    9 years ago

    Are you sure you want to delete this post?

    overcast

    overcast

    These type of people are everywhere. You can find them on YouTube. You can find them on many other places. As you can see that those people just steal content or any deliverable. And they just move on to make money they think it's fair to steal content from others. So that's a bad stuff going on. This can be bad that many people have lost their gigs on fiverr and other places.
    9 years ago

    Are you sure you want to delete this post?

    hermessantos

    hermessantos

    I've seen a lot of it, I've even been a victim of people who stole materials of my own.

    On one occasion, I created a free Excel spreadsheet and share it on my blog for my readers to download at no cost.

    Modestia part, the spreadsheet was a great success and I discovered that one person had downloaded and was selling the same spreadsheet on another site, similar to Ebay.

    I ended up reporting the seller and the site removed my spreadsheet.

    As a lesson, I am always aware of possible cases like this. Theft of content really is something very serious. I've even thought about creating my own digital product, but I'm not really excited about the idea, because I know a lot of people who run courses for $ 300.00 and in a few months people appear selling the same course (stolen) for about $ 10.00 . It really is a tricky subject.
    9 years ago

    Are you sure you want to delete this post?

    Fuzyon

    Fuzyon

    Unfortunately I've been a victim of my own for scams like these but you live and learn I guess. There's nothing we can do except to filter out the ones that seem shady - some are still going to fall through the cracks but the risk level involved is lower.
    9 years ago

    Are you sure you want to delete this post?

    augusta

    augusta

    Well,it unfortunate that the activities of some people online would lead to a bad name given to a country or trying to ban such county or countries but I want us to realize that it sometimes good to deal with an individual than the whole nation because in the process you'll also be dealing with very innocent citizens.

    The best bet is to very careful when making sales or running your business and remember anyone from a country can be a thief,so one has to be very careful than banning the whole country.
    9 years ago

    Are you sure you want to delete this post?

    ppscslv

    ppscslv

    Today I've just got another infraction for "refusing to answer" to a buyer who I considered he tried to steal my work (every time a buyer start with specific questions, I learned over years that later he will as refund = steal my work).

    Actually I just told to the buyer that he can find the answer in the service description. Then he reported me and as always, the buyer won.

    I'm very worried what is happening with Seoclerks staff, because actually they are censoring the freedom of speach, because it's not first time when I get an infraction because speacking directly and the wide to the buyer, some members of Seoclerks staff consider it RUDENESS from my side.

    I don't know what to do and what to say with troublemakers and theifs (buyers), because every time I find a suspicious profile and I reject the order, the buyer can report me and I might get another infraction. Also, I noticed that some suspicious buyers (almost all new accounts from some "countries") threaten me that they report me to Customer Support because I reject their orders. They learned that in Seoclerks exists a vulnerability that can be exploited via Customer Support (reporting the seller) to force the seller to do free work (after the order start, later they ask refund).

    Also, they (thief buyers) learned that the best targets are sellers with excellent ratings (usually Level 4, Level 5 and Level X).

    I'm sure that Seoclerks is loosing a lot of money due to this kind of buyers (the most common way: they order for a few tens or hundreds of dollars, then they ask refund via paypal after 1 or even 2 months), but I can't explain why the Customer Support prefere to protect these kind of buyers against efforts of sellers to reject the orders of potential scammers or troublemakers.
    9 years ago

    Are you sure you want to delete this post?

    Pixie06

    Pixie06

    I am sorry to hear that you had to work with such kind of people. I totally hate plagiarists and scammers. I think that you must talk to buyers coming from those risky countries before taking up their work. Maybe from the conversation you will be able to find out whether they are genuine or not.
    8 years ago

    Are you sure you want to delete this post?

    Corzhens

    Corzhens

    Over here, the best safeguard against scamming buyers is the deposit to the bank account. When the buyer makes an order, the seller requires him to deposit the cost of the product to the bank account of the seller before the seller ships the product to the buyer. With that arrangement, there is no way that the buyer can scam the seller because of the money-down scheme. But using other means of remittance is not reliable because the scammers have surely studied on how to go around it already.
    8 years ago

    Are you sure you want to delete this post?

    Order Now
    Process Time: 0.49098014831543

    Possible Duplicate queries found!
    MatchCountSQLScript
    SELECT * FROM `questions` as q JOIN categories_faq as c ON q.catid=c.CATID WHERE (q.status=1 OR (q.status=2 AND userid='') ) AND q.quesid='22918'1SELECT q.*, c.seo as CatSEO, c.name as CatName, c.parentid FROM `questions` as q JOIN categories_faq as c ON q.catid=c.CATID WHERE (q.status=1 OR (q.status=2 AND userid='') ) AND q.quesid='22918'

    		/opt/clerks-staging/docroot/viewfaq.php 496 () ()

    SELECT * FROM seoclerks.members WHERE USERID='6995'1SELECT * FROM seoclerks.members WHERE USERID='6995'

    		/opt/clerks-staging/docroot/include/functions/includes/member.php 445 GetAllUserDetails() ()

    SELECT * FROM seoclerks.members WHERE USERID=69951SELECT googleplus_profile FROM seoclerks.members WHERE USERID=6995

    		/opt/clerks-staging/docroot/include/functions/main.php 16914 GetGooglePlusProfileFromId() ()

    SELECT * FROM ratings_faq as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=22918 LIMIT 51SELECT m.username FROM ratings_faq as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=22918 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM answers a, seoclerks.members b WHERE a.quesid='22918' AND a.userid=b.USERID and b.status='1' AND a.status=1 ORDER BY a.combined_votes DESC, a.date_answered asc1SELECT a.answer, a.USERID, a.upvotes, a.downvotes, a.ansid, a.parentid, a.combined_votes, a.date_answered, b.username, b.userlevel, b.profilepicture FROM answers a, seoclerks.members b WHERE a.quesid='22918' AND a.userid=b.USERID and b.status='1' AND a.status=1 ORDER BY a.combined_votes DESC, a.date_answered asc

    		/opt/clerks-staging/docroot/viewfaq.php 1245 () ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=118431 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=118431 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=120697 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=120697 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=118408 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=118408 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=118531 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=118531 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=118670 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=118670 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=118675 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=118675 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=127721 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=127721 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=119274 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=119274 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=122172 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=122172 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=131478 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=131478 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=133991 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=133991 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=137801 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=137801 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=150715 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=150715 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    UPDATE questions SET total_views = total_views + 1 WHERE quesid='22918'1UPDATE questions SET total_views = total_views + 1 WHERE quesid='22918'

    		/opt/clerks-staging/docroot/include/functions/main.php 1765 update_Faqviewcount() ()

    SELECT * FROM questions WHERE quesid!='22918' AND status='1' AND (question like '%How deal thieves?%' OR question like '%deal%' OR question like '%thieves?%') -- ORDER BY RAND() LIMIT 151SELECT quesid, question, seo, userid FROM questions WHERE quesid!='22918' AND status='1' AND (question like '%How deal thieves?%' OR question like '%deal%' OR question like '%thieves?%') -- ORDER BY RAND() LIMIT 15

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() ()

    SELECT * FROM seoclerks.members WHERE USERID='6160' limit 11SELECT profilepicture FROM seoclerks.members WHERE USERID='6160' limit 1

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture()

    SELECT * FROM seoclerks.members WHERE USERID='42474' limit 11SELECT profilepicture FROM seoclerks.members WHERE USERID='42474' limit 1

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture()

    SELECT * FROM seoclerks.members WHERE USERID='147' limit 11SELECT profilepicture FROM seoclerks.members WHERE USERID='147' limit 1

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture()

    SELECT * FROM members_ledger WHERE script='/opt/clerks-staging/docroot/viewfaq.php' AND querystring LIKE '%id=22918%' AND added>=UNIX_TIMESTAMP(NOW())-1200 GROUP BY USERID 1SELECT USERID, username FROM members_ledger WHERE script='/opt/clerks-staging/docroot/viewfaq.php' AND querystring LIKE '%id=22918%' AND added>=UNIX_TIMESTAMP(NOW())-1200 GROUP BY USERID

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() ()

    SELECT * FROM categories1SELECT * FROM categories

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() parseRedundantQueriesCache()

    select * from categories_software order by name asc1select * from categories_software order by name asc

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_GetSoftwareCategories()

    select * from categories_wanttobuy order by name asc1select * from categories_wanttobuy order by name asc

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_wantcategories()

    select * from categories_wanttotrade order by name asc1select * from categories_wanttotrade order by name asc

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_tradecategories()

    SELECT * FROM seoclerks.members WHERE USERID='19146.jpg'1SELECT profilepicture FROM seoclerks.members WHERE USERID='19146.jpg'

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()

    SELECT * FROM seoclerks.members WHERE USERID='589438.jpg'1SELECT profilepicture FROM seoclerks.members WHERE USERID='589438.jpg'

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()

    SELECT * FROM seoclerks.members WHERE USERID='272.jpg'1SELECT profilepicture FROM seoclerks.members WHERE USERID='272.jpg'

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()

    SELECT * FROM seoclerks.members WHERE USERID='6995.png'1SELECT profilepicture FROM seoclerks.members WHERE USERID='6995.png'

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()

    SELECT * FROM seoclerks.members WHERE USERID='593814.jpg'1SELECT profilepicture FROM seoclerks.members WHERE USERID='593814.jpg'

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()

    SELECT * FROM seoclerks.members WHERE USERID='600422.jpg'1SELECT profilepicture FROM seoclerks.members WHERE USERID='600422.jpg'

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()

    SELECT * FROM seoclerks.members WHERE USERID='600052.jpg'1SELECT profilepicture FROM seoclerks.members WHERE USERID='600052.jpg'

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()

    SELECT * FROM seoclerks.members WHERE USERID='600657.jpg'1SELECT profilepicture FROM seoclerks.members WHERE USERID='600657.jpg'

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()

    select * from categories_faq order by name asc1select * from categories_faq order by name asc

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_GetFaqCategories()

    Invalid SQL

    count(*)sql1error_msg

    Expensive SQL

    Tuning the following SQL could reduce the server load substantially
    LoadCountSQLMaxMin

    Suspicious SQL

    The following SQL have high average execution times
    Avg TimeCountSQLMaxMin