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Can't understand what's wrong with my laptop's internet connection!



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Can't understand what's wrong with my laptop's internet connection!

I am really getting frustrated with this situation. Basically my laptop decides not to remain connected to the internet, and I have to restart it every time in order to get back online. I tried settings, turning off wifi and all for nothing. The connection is available, but it just does not connect to it unless I restart it. I thought it was something wrong with the modem, but then I realized that my phone and tablet remain connected without any problem. So it must be something wrong with my laptop! I cannot stand the fact that it is happening daily, sometimes even more than once! Any ideas what it could be or what I might do please? Thanks!

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procoder
It's hard to say what is causing it without seeing it , it could be a software blocking it, the cable is damaged, a driver problem or you're infected with a virus.

First, make sure to do a full reset of your modem, it's a small hole that you need to push it until the lights goes off, then wait some minutes and see if the connection will stay stable.

Second, check if your wifi/ethernet drivers are working correctly, to do that go to my computer, right click on it and go to manage, then click to "Device Manager" and then go to "Networks Adapters" , if you see a yellow triangle there probably it's a driver problem, simply right click on yellow triangle and update it.

The last step, if your connection is still being disconnected after resetting modem and checking drivers probably your system is infected with a virus, so I'd recommend to scan it.



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EliteWriter
Thank you so much procoder. I appreciate your detailed explanation. Will be checking out to see if it is resolved.



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idealmike
Have you done any updates recently that you know of before this started happening? Or do you have that on silent update in the background? I ask because sometimes M$ release an update which can screw with your network adaptors configuration settings. That's happened to me many times in the past. In fact, these days, I never just let them blindly download and install updates for me, I want to see what it is they want to install on my machine first before they do so I choose to manually select which updates to download/install. Of course, I always install the needed system updates. But sometimes I'll come across something that isn't a required update and doesn't really serve any purpose other than to do something I don't really or never even do anyway. I think I have about 70 "optional updates" pending they want to install on my PC that I don't have any need for and they wont do anything for me other than take up more space on my HDD and use up more precious processes.

Further more, Pro has hit the nail on the head. It could be a faulty network adaptor driver, or your current one has become incompatible or doesn't work well with the latest updates your machine has had. Always check your router or modems website for updates for the latest modem/router firmware and download and install it if possible as these will mostly be set to work with the latest Windows updates.

If it's still happening, it could just be some corrupted system files causing it. This happens from time to time with Windows. It's not rather unlike a car where some wiring corrodes or some small part in the engine malfunctions causing problems with the alternator or something else and you need to do a service. If all else fails, if you do have the latest firmware and updates, a reformat might be in order. Usually I find a fresh format and reinstall of Windows resolves most issues.

Windows: Just another pane in the glass! Can



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Everett
This occurs to me a lot, especially when the wifi attempts to automatically connect to a wifi connection. Sometimes it doesn't connect at all and I have to contact my Internet Service Provider so they can reset the entire system from their end. Nothing I tried works, so you may have the same problem as me, bad wiring.

Is your wiring bad in your house, or in the room that your modem is located in? Last time, I had to get one of the technicians to reroute a wire to a different port, and then stream the wire literally across the house. This was the only option for me, and it looked bad but the internet stopped going out.

Another option you may want to try is to make sure your wifi drivers are updated. If you're using Windows 10, try to see if there is a connection problem with the type of laptop you're using. Some wifi drivers from my own experience, are either too old, or too "new" for some systems, so no matter how many times you update, or reset the modem the problem won't fix itself. Now, another option to do is replace the wifi adapter, or try another one and see if that helps some.



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MusicMoguls
This is why i always recommend being hardwired in. Does your laptop have a Ethernet connection? If not you can buy a USB adapter that will allow you to plug Ethernet in. Most places including hotels have Ethernet slots all you need is your own cable. I would also try to disable your adapter in network settings and then re enable it and see if that helps. Is your network private? Can you do an IP scan to see if anyone who is not authorized is accessing your network? People can steal your WIFI and use all of your bandwidth causing your devices to be un able to connect. The last thing i would try is getting a wireless adapter for 10 bucks at Walmart or another store and see if it works better. If the new device works without any problems your wireless card in your computer is going. Let us know if you get this issue resolved and i hope i was able to help! Thank You for sharing!



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Cristian
I'm like you, if I own a laptop, I want to use the wifi. If your modem is fine then it's definitely the operation system that triggers something to cut your wifi connection.

I recommend you re-install your Wireless Network Adapter driver or even search for a newer version, I had a similar problem in the past and the only way I manage to fix it was by updating my network adapter driver or just plain re-installing Windows, which is a big pain in the ass since you will need to backup everything onto another partition.



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Lynne
Oh geez that must be so annoying! I am so sorry you are struggling with your laptop disconnecting from the internet. When things go wrong with my laptop or any of my equipment I get so annoyed. I like to just turn things on and it must work exactly how I want it to without me having to struggle...

Good luck, I hope you have come right by now!



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Beverly
This is always happening to my daughter's desktop computer, with the wireless connection going out. But she is at the other end of the house from our modem, so I think that's why. I'm in the middle of the house, one room over from the modem and have no issues staying online. However, a couple years back, I had similar issues with my (now broken) Toshiba laptop staying online. For almost the entire month of January, the wifi connection would go out at a specific time every day, usually 3-5 pm and then randomly connect later on. I tried all the suggestions listed here and as many as i could find in the limited time I could get online daily. Amazingly, I was able to make the ethernet cord option work, though as indicated who wants to be on a corded internet when on laptop?

I think it came down to being a driver issue, when those finally updated properly I had fewer outages.

I'm good now with my current laptop and rarely have a wifi outage. Still trying to figure out what's up with her computer, though as I said, I think it's due to the distance from the modem. Though possibly something to do with driver updates too.



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Lynne
Well exactly, nobody wants to be connected to the internet now with an ethernet cord anymore. Everything is wireless for a reason. I'm sure your daughter is not very impressed with the arrangement LOL



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Beverly
She's very lucky to have her own desktop gaming computer in her own room Can Though she owned a computer since she was three years old. It's just a regular part of her life now. Sometimes, I tell her about being a kid and growing up without the internet and she gives me this *amazed face* as if to say, "How did you survive!?" Can



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Lynne
LOL I can just imagine how my kids are going to look at me one day. My daughter has just turned 5 and she won't even understand the concept of no internet yet.

She came home the other day and asked me if volcanoes are real. I said yes, so she said ok show me on Youtube.

She won't understand what I mean by "no Youtube" even!



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Barida
There was a day such a thing happened with my laptop and the worst of it was that I could not connect with my smartphones either considering the fact that I just lost my smartphone then and that was one of the toughest days of my life for I missed so many things online. I would suggest you go into research of what might be the cause and see how you can sort it out yourself. That was what I did then as well.



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Corzhens
In times like that technical problem, the first thing I usually do is to check if my anti-virus is working well. There was a time when we had a computer in the office that wouldn’t connect to the network properly. After several changes to the setting to no avail, one guy in the research team suggested that we run a stand-alone virus check. And that was the reason for the problem. Maybe you can run an online virus check for your laptop to eliminate that aspect of virus so you can get on with another direction for evaluation.



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