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Someone ordered from me but he cant complete the order Support



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Someone ordered from me but he cant complete the order

Someone just ordered but not completed the order and i asked him to complete the order to able to send your service, but he doesn't know how to do that and wont complete.

Should i contact support or wait?

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dragonwolf5589
I assume you delivered the order? As orders cant be completed until its marked as delivered.

or do you mean before you do the order they need to send you the instructions? (if so its same again they just send the message)

All the buyer has to do to complete an order is to reply to your message after its been marked as delivered and it should complete itself once they hit reply, as the buyer get a box saying "this will complete the order do you want to do this"

if however they still have issues, I would contact support to help complete the order as it sounds like there may be an issue with the website if its not completing the order as usually its just a click of a button on the order by typing a thank you message and pressing "yes" to complete it.



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sanfora
the problem resolved the buyer complete it



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dragonwolf5589
ok no worries. glad it was sorted out Someone ordered from me but he cant complete the order



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Cristian
You don't have to contact support if a buyer doesn't complete the order! As far as I know, the buyer has three options:
  • Complete it with a negative review
  • Complete it with a positive review
  • Provide no review whatsoever and the order will be marked as completed by itself after a certain period of time.


In all three cases you end up being paid. So I don't see any problem, it's the buyer's right to offer no review.



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sanfora
did you even read the quastion and answers?



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