SEOClerks

Clear
Sign In Join

what to do with buyer wont accept cancellation

  • sanfora Level 1
    • 9

    Write the reason you're deleting this FAQ

    what to do with buyer wont accept cancellation

    some buyer always to bother me and asked me to do something i never offer i give him cancellation request and he not accept it what to do i contact support still no response yet

    #Buyer SEOClerks
    Share post:

    Comments

    Please login or sign up to leave a comment

    Join
    idealmike

    idealmike

    Well, there must be a reason why they don't want to accept the cancelation. It can only be for so many reasons. Have you asked them why it is (in polite terms) that they don't want to accept your cancel request? He either doesn't want to cancel because he wants the work doing or doesn't want to cancel because he wants to leave his feedback/rating. If you haven't done any work for him/her, and you've requested to cancel the order. And he keeps rejecting your cancel request (Why am I having déjà vu?) and you've opened a ticket about it. Just leave it. Staff will look into it and then force cancel it for you. They will always reach a fair and amicable decision for the best of everyone involved.
    10 years ago

    Are you sure you want to delete this post?

    anwebservices

    anwebservices

    How could someone buy from you something that you don't offer??? I really don't understand! After all even if that could happen, you can reject order. So what is real problem here?
    10 years ago

    Are you sure you want to delete this post?

    procoder

    procoder

    I don’t understand, how can someone order a service from you and then requiring something extra/else from that service? It has no sense, because all services have their description and it won’t make sense if they will order “1K facebook likes” and then asking for some “youtube shares” from the same order(just an example).

    If you haven’t delivered that order yet..the right thing to do is to contact with support team.
    10 years ago

    Are you sure you want to delete this post?

    EliteWriter

    EliteWriter

    When a buyer orders he does so through a service. Now you said that you do not offer the service he is requesting, so I assume that this buyer probably misunderstood what you offer. In that case you should have checked the order as soon as it was submitted and you had 24 hours to cancel it, considering that you seem unable to cater for whatever this buyer requested. This is a better alternative than asking for a cancelation. I am not sure if I understood you fully though because the question was not worded very well. Maybe you could specify what service you offer and what the buyer wanted.
    10 years ago

    Are you sure you want to delete this post?

    webexpert1313

    webexpert1313

    Best option to approach buyer for mutual cancelation If buyer asked with you extra work Out of your service description, then you can send mutual cancelation request or if buyer denied this then you can contact customer support with proof. support team will help you sure. thanks
    10 years ago

    Are you sure you want to delete this post?

    sanfora

    sanfora

    yeah now admin cancel the order after the support she even not checked the problem i contacted again the support they know the probelm and cancelled the order , that buyer was well known dishonest buyer here
    10 years ago

    Are you sure you want to delete this post?

    Cristian

    Cristian

    Well, to be honest, I also had such clients. They ordered my services, seem to be fine with everything but as soon as I delivered they started demanding a lot more than I offered in my service description.

    My first response if to get angry but I sometimes try to be professional so I usually offer them a free cancellation and I don't demand any payment. But some of them just don't want to cancel the mutual request! Can't be really frustrating and I understand where sanfora is coming from...
    If he doesn't want to cancel and you can't offer everything he wants, maybe its just better to contact support and submit a ticket.
    10 years ago

    Are you sure you want to delete this post?

    danigo

    danigo

    It is seems unacceptable service,
    Do you offer what Service?
    It is probably misunderstanding between you and him, you must tell clearly about what your Service
    10 years ago

    Are you sure you want to delete this post?

    ajlancer

    ajlancer

    Hi sanfora thanks for your question. I think all buyers are not same. Some are very restricted. it does not matter if he restricted. But if he need out of service, what you did not offer, you must to contact with buyer and tell him I do not offer such service which you expect. And if he do not response him or try to ignore your message. Than you can request to him for cancelation. If buyer does not accept your cancelation request, you can contact with support team for all your issue. And I am sure staff will take action which really need to be. Wait until response by staff.

    Regards by Ajlancer
    10 years ago

    Are you sure you want to delete this post?

    Order Now
    Process Time: 0.075215101242065

    Possible Duplicate queries found!
    MatchCountSQLScript
    SELECT * FROM `questions` as q JOIN categories_faq as c ON q.catid=c.CATID WHERE (q.status=1 OR (q.status=2 AND userid='') ) AND q.quesid='19138'1SELECT q.*, c.seo as CatSEO, c.name as CatName, c.parentid FROM `questions` as q JOIN categories_faq as c ON q.catid=c.CATID WHERE (q.status=1 OR (q.status=2 AND userid='') ) AND q.quesid='19138'

    		/opt/clerks-staging/docroot/viewfaq.php 496 () ()

    SELECT * FROM seoclerks.members WHERE USERID='60292'1SELECT * FROM seoclerks.members WHERE USERID='60292'

    		/opt/clerks-staging/docroot/include/functions/includes/member.php 445 GetAllUserDetails() ()

    SELECT * FROM seoclerks.members WHERE USERID=602921SELECT googleplus_profile FROM seoclerks.members WHERE USERID=60292

    		/opt/clerks-staging/docroot/include/functions/main.php 16914 GetGooglePlusProfileFromId() ()

    SELECT * FROM ratings_faq as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=19138 LIMIT 51SELECT m.username FROM ratings_faq as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=19138 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM answers a, seoclerks.members b WHERE a.quesid='19138' AND a.userid=b.USERID and b.status='1' AND a.status=1 ORDER BY a.combined_votes DESC, a.date_answered asc1SELECT a.answer, a.USERID, a.upvotes, a.downvotes, a.ansid, a.parentid, a.combined_votes, a.date_answered, b.username, b.userlevel, b.profilepicture FROM answers a, seoclerks.members b WHERE a.quesid='19138' AND a.userid=b.USERID and b.status='1' AND a.status=1 ORDER BY a.combined_votes DESC, a.date_answered asc

    		/opt/clerks-staging/docroot/viewfaq.php 1245 () ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=105482 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=105482 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=105485 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=105485 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=105486 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=105486 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=105505 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=105505 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=105478 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=105478 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=105498 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=105498 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=105591 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=105591 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=105496 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=105496 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=105637 LIMIT 51SELECT m.username FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=105637 LIMIT 5

    		/opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() ()

    UPDATE questions SET total_views = total_views + 1 WHERE quesid='19138'1UPDATE questions SET total_views = total_views + 1 WHERE quesid='19138'

    		/opt/clerks-staging/docroot/include/functions/main.php 1765 update_Faqviewcount() ()

    SELECT * FROM questions WHERE quesid!='19138' AND status='1' AND (question like '% buyer wont accept cancellation%' OR question like '%buyer%' OR question like '%wont%' OR question like '%accept%' OR question like '%cancellation%') -- ORDER BY RAND() LIMIT 151SELECT quesid, question, seo, userid FROM questions WHERE quesid!='19138' AND status='1' AND (question like '% buyer wont accept cancellation%' OR question like '%buyer%' OR question like '%wont%' OR question like '%accept%' OR question like '%cancellation%') -- ORDER BY RAND() LIMIT 15

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() ()

    SELECT * FROM seoclerks.members WHERE USERID='957' limit 11SELECT profilepicture FROM seoclerks.members WHERE USERID='957' limit 1

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture()

    SELECT * FROM seoclerks.members WHERE USERID='3046' limit 11SELECT profilepicture FROM seoclerks.members WHERE USERID='3046' limit 1

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture()

    SELECT * FROM seoclerks.members WHERE USERID='3644' limit 11SELECT profilepicture FROM seoclerks.members WHERE USERID='3644' limit 1

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture()

    SELECT * FROM seoclerks.members WHERE USERID='1303' limit 11SELECT profilepicture FROM seoclerks.members WHERE USERID='1303' limit 1

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture()

    SELECT * FROM seoclerks.members WHERE USERID='8185' limit 11SELECT profilepicture FROM seoclerks.members WHERE USERID='8185' limit 1

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture()

    SELECT * FROM members_ledger WHERE script='/opt/clerks-staging/docroot/viewfaq.php' AND querystring LIKE '%id=19138%' AND added>=UNIX_TIMESTAMP(NOW())-1200 GROUP BY USERID 1SELECT USERID, username FROM members_ledger WHERE script='/opt/clerks-staging/docroot/viewfaq.php' AND querystring LIKE '%id=19138%' AND added>=UNIX_TIMESTAMP(NOW())-1200 GROUP BY USERID

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() ()

    SELECT * FROM categories1SELECT * FROM categories

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() parseRedundantQueriesCache()

    select * from categories_software order by name asc1select * from categories_software order by name asc

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_GetSoftwareCategories()

    select * from categories_wanttobuy order by name asc1select * from categories_wanttobuy order by name asc

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_wantcategories()

    select * from categories_wanttotrade order by name asc1select * from categories_wanttotrade order by name asc

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_tradecategories()

    SELECT * FROM seoclerks.members WHERE USERID='272.jpg'1SELECT profilepicture FROM seoclerks.members WHERE USERID='272.jpg'

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()

    SELECT * FROM seoclerks.members WHERE USERID='254580.jpg'1SELECT profilepicture FROM seoclerks.members WHERE USERID='254580.jpg'

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()

    SELECT * FROM seoclerks.members WHERE USERID='377074.png'1SELECT profilepicture FROM seoclerks.members WHERE USERID='377074.png'

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()

    SELECT * FROM seoclerks.members WHERE USERID='212316.jpg'1SELECT profilepicture FROM seoclerks.members WHERE USERID='212316.jpg'

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()

    SELECT * FROM seoclerks.members WHERE USERID='198752.jpg'1SELECT profilepicture FROM seoclerks.members WHERE USERID='198752.jpg'

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()

    SELECT * FROM seoclerks.members WHERE USERID='60292.jpg'1SELECT profilepicture FROM seoclerks.members WHERE USERID='60292.jpg'

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()

    SELECT * FROM seoclerks.members WHERE USERID='134.png'1SELECT profilepicture FROM seoclerks.members WHERE USERID='134.png'

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()

    SELECT * FROM seoclerks.members WHERE USERID='4987.jpg'1SELECT profilepicture FROM seoclerks.members WHERE USERID='4987.jpg'

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage()

    select * from categories_faq order by name asc1select * from categories_faq order by name asc

    		/opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_GetFaqCategories()

    Invalid SQL

    count(*)sql1error_msg

    Expensive SQL

    Tuning the following SQL could reduce the server load substantially
    LoadCountSQLMaxMin

    Suspicious SQL

    The following SQL have high average execution times
    Avg TimeCountSQLMaxMin
    0.1043281SELECT * FROM members WHERE show_freelancer = 1 AND status = 1 AND total_recommendations > 0 AND (skills LIKE '%Outlook%') ORDER BY total_recommendations desc LIMIT 0,400.1043280.104328