Can Delivering a service after a deadline affect my revenue?

bunnyrise Level 1

August 4, 2016, 4:44 am

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Can Delivering a service after a deadline affect my revenue?

I run a soundcloud plays adder service, sometime there can be a delay or lag within the system of which sometimes can affect, depending on the lump size of the order. if i have remained with a few more plays to go and its past the deadline i cannot say that my order is complete. So i have to wait for the bot to complete it. This in turn goes on past the days allocated for the delivery.Will it affect me getting paid?

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Cristian

Hello bunnyrise. If the buyer got what he ordered and was happy about it, you'll not have any problems in getting paid, your final revenue won't be affected.
Things can go even better if your clients completed the order with a positive review!

Hope that answers your question, let me know if you have any additional problems I can help you with.
Cheers.

10 years ago

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idealmike

Well by the looks of it I think that answers your question? One other thing not mentioned though that's worth mentioning is that you can always request additional time in that order to deliver it. To do it, just click the "Request More Time" tab in your order page and put in the amount of days that you are requesting to complete the order. There's no guarantee that the buyer will accept it and allow you more time but in most cases, most good/responsive buyers will which will give you more time to complete that order. I don't know if this works for guaranteed orders (I've never had to do it). I always delivery my services on time. Except recently actually, I have 2 orders that are running a bit late and that's the first 2 late orders I've ever had as a seller here but I've updated the buyer in the order about it and said that it's running a bit slow but that I will still come through for him/her and they are fine with that. The moral of the story is, always keep your buyers informed about everything! Even if it's just a headsup to say that you'll nearly be finished with everything soon. They like that. I know I do!

Can Delivering a service after a deadline affect my revenue?

Hope this helps!

Mike.

10 years ago

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Lynne

I think this is a very valuable tip that Mike has given.There has been discussions about late orders before too. I ma a buyer and as long as I am kept informed of a late order I am fine.

I do suggest that you do this because you don't want to just leave your customer unaware that the order is going to be a day or two late. They might mark the work as completed and in the feedback say the order was delivered fine but it was late. This could affect your sales.

I have seen quite a few feedbacks like this and it has sometimes affected my decision over whether to purchase from that buyer or not.

I am sure that if you inform your customers before the order is late they won't leave negative feedback or have them mention it at all that the order was late.

10 years ago

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anwebservices

I can feel your concern. However Seoclerks system will not affect your payment, but also clearing of your income will not start until you submit your work as "delivered". Perhaps it can be annoying for your customers if you often deliver late so i would suggest to increase time of delivery and it's always better to finish your work sooner then later. For example if your current time for delivery is 1 day, i would change it to 3 days, so if you deliver within one day, you looking better supplier because of fast delivering. Payments can affect you only if your buyers not happy with your work and not by Seoclerks system

10 years ago

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ajlancer

Hi bunnyrise thanks for your question. If you deliver after deadline exceed, nothing will effect on your revenue. But, if you provide any guaranteed service like 10% or 20% and if buyer invoked order due to late delivery, you must lost that specific percentage. But I should suggest to you do not try deliver any order after deadline. Sometimes may any order take few more days for several reason. But if your trend always late delivery, you must to avoid it. Because, due to late deliver buyer could cancel order or reject order or ask for refund or most horrible things, buyer can leave you negative feedback too.

So, keep try to deliver any order before late.

Regards by Ajlancer

10 years ago

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EliteWriter

No the payment will not be reduced. The most important thing is that the buyer is aware of this, and once he/she marks the order as complete you will get paid. If he does not, it will be automatically approved after 5 days from the time you deliver it. I suggest that you increase the time allocated for delivery so as to avoid any problems. Some buyers would most likely not understand what you stated above, and so I think it would be best if you take this into account when selling this service. You can edit the days it will take for delivery to make up for this.

10 years ago

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SEOClerks

Can Delivering a service after a deadline affect my revenue?

Can Delivering a service after a deadline affect my revenue?

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Cristian

idealmike

Lynne

anwebservices

ajlancer

EliteWriter

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