EliteWriter
Level 3
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I would really like to reduce my response time. No matter how promptly I reply it has always been at 1 day, and there was a time where it was 20 hours, but never less than that. Any tips please?
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I never thought about that actually. Well to be honest I keep an eye on my mobile every few minutes as it has that little light on top that shows when an email got in, and I check it immediately. Also while working I have the email account open so I immediately learn that an email came in since on the tab there is the (1 unread) message you know. Apart from that I regularly refresh alerts. So honestly I check emails and alerts every few minutes as long as I am awake :)
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Reducing your response time is pretty simple, you just need to respond extremely quick lol :D
Let's say when you started out you took, on average, 2 days to respond. This will then show a response time of 2 days, obviously. Since you're at a 1 day response time you will just have to be quicker when someone asks you a question.
[size=160][b]What you an do to reduce your response times:[/b][/size]
[list][*][b]Log in frequently and check your inbox and alerts.[/b] This will show you if someone has messaged you and you can respond accordingly.[/*][*][b]Stay logged in and refresh the page every 30 minutes.[/b] By doing this you'll drop your response time drastically since your response time will be less than an hour. If you stick with this for a couple weeks you'll notice your response time start to move.[/*][*][b]If you have a smart phone, make a shortcut on your main screen that is linked to SeoClerks.[/b] This way you can just click the icon on your phone and it will open up SeoClerks. You can then respond to any questions from you clients or potential clients even if you're out and about.[/*][/list]
Now you won't be able to respond every 30 minutes to an hour because we all need to sleep. So if you're an active seller and get a lot of questions, some of them will have an 8 hour response time, this could be longer or shorter depending on your sleep patterns. If you're typically responding every 30 minutes to an hour then the 8 hour responses won't hurt your times as much since the majority of your responses are quick. Even if half of your responses are 8 hours and the other are 1 hour, your average will still go down to just 4 hours which is still pretty quick :D
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It's a good idea, but if you have a smart phone you can already get email notifications that let you know about SeoClerks.Are you sure you want to delete this post?
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| Match | Count | SQL | Script |
| SELECT * FROM `questions` as q JOIN categories_faq as c ON q.catid=c.CATID WHERE (q.status=1 OR (q.status=2 AND userid='') ) AND q.quesid='18217' | 1 | SELECT q.*, c.seo as CatSEO, c.name as CatName, c.parentid
FROM `questions` as q
JOIN categories_faq as c ON q.catid=c.CATID
WHERE (q.status=1 OR
(q.status=2 AND userid='')
)
AND q.quesid='18217' | /opt/clerks-staging/docroot/viewfaq.php 496 () () |
| SELECT * FROM seoclerks.members WHERE USERID='212316' | 1 | SELECT * FROM seoclerks.members WHERE USERID='212316' | /opt/clerks-staging/docroot/include/functions/includes/member.php 445 GetAllUserDetails() () |
| SELECT * FROM seoclerks.members WHERE USERID=212316 | 1 | SELECT googleplus_profile FROM seoclerks.members WHERE USERID=212316 | /opt/clerks-staging/docroot/include/functions/main.php 16914 GetGooglePlusProfileFromId() () |
| SELECT * FROM ratings_faq as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=18217 LIMIT 5 | 1 | SELECT m.username FROM
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seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=18217
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM answers a, seoclerks.members b WHERE a.quesid='18217' AND a.userid=b.USERID and b.status='1' AND a.status=1 ORDER BY a.combined_votes DESC, a.date_answered asc | 1 | SELECT a.answer, a.USERID, a.upvotes, a.downvotes, a.ansid, a.parentid, a.combined_votes, a.date_answered,
b.username, b.userlevel, b.profilepicture FROM answers a, seoclerks.members b
WHERE a.quesid='18217' AND a.userid=b.USERID and b.status='1' AND a.status=1
ORDER BY a.combined_votes DESC, a.date_answered asc | /opt/clerks-staging/docroot/viewfaq.php 1245 () () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=100033 LIMIT 5 | 1 | SELECT m.username FROM
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AND r.upvote=1
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=100077 LIMIT 5 | 1 | SELECT m.username FROM
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AND r.upvote=1
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=100133 LIMIT 5 | 1 | SELECT m.username FROM
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
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WHERE r.USERID=m.USERID
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=100124 LIMIT 5 | 1 | SELECT m.username FROM
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WHERE r.USERID=m.USERID
AND r.upvote=1
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=100135 LIMIT 5 | 1 | SELECT m.username FROM
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seoclerks.members as m
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=100132 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
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WHERE r.USERID=m.USERID
AND r.upvote=1
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=100035 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=100035
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=100138 LIMIT 5 | 1 | SELECT m.username FROM
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WHERE r.USERID=m.USERID
AND r.upvote=1
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=100126 LIMIT 5 | 1 | SELECT m.username FROM
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WHERE r.USERID=m.USERID
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=100057 LIMIT 5 | 1 | SELECT m.username FROM
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=100075 LIMIT 5 | 1 | SELECT m.username FROM
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WHERE r.USERID=m.USERID
AND r.upvote=1
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=100076 LIMIT 5 | 1 | SELECT m.username FROM
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seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=100076
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=100136 LIMIT 5 | 1 | SELECT m.username FROM
ratings_faqanswers as r,
seoclerks.members as m
WHERE r.USERID=m.USERID
AND r.upvote=1
AND r.PID=100136
LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| SELECT * FROM ratings_faqanswers as r, seoclerks.members as m WHERE r.USERID=m.USERID AND r.upvote=1 AND r.PID=100150 LIMIT 5 | 1 | SELECT m.username FROM
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WHERE r.USERID=m.USERID
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LIMIT 5 | /opt/clerks-staging/docroot/include/functions/main.php 17159 GetVoters() () |
| UPDATE questions SET total_views = total_views + 1 WHERE quesid='18217' | 1 | UPDATE questions SET total_views = total_views + 1 WHERE quesid='18217' | /opt/clerks-staging/docroot/include/functions/main.php 1765 update_Faqviewcount() () |
| SELECT * FROM questions WHERE quesid!='18217' AND status='1' AND (question like '%Any tips reduce response time please?%' OR question like '%tips%' OR question like '%reduce%' OR question like '%response%' OR question like '%time%' OR question like '%please?%') -- ORDER BY RAND() LIMIT 15 | 1 | SELECT quesid, question, seo, userid
FROM questions
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LIMIT 15 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() () |
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| SELECT * FROM seoclerks.members WHERE USERID='632' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='632' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='1490' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='1490' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM seoclerks.members WHERE USERID='4987' limit 1 | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='4987' limit 1 | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_member_profilepicture() |
| SELECT * FROM members_ledger WHERE script='/opt/clerks-staging/docroot/viewfaq.php' AND querystring LIKE '%id=18217%' AND added>=UNIX_TIMESTAMP(NOW())-1200 GROUP BY USERID | 1 | SELECT USERID, username FROM members_ledger
WHERE script='/opt/clerks-staging/docroot/viewfaq.php'
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AND added>=UNIX_TIMESTAMP(NOW())-1200
GROUP BY USERID
| /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() () |
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| select * from categories_wanttobuy order by name asc | 1 | select * from categories_wanttobuy order by name asc | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() insert_get_wantcategories() |
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| SELECT * FROM seoclerks.members WHERE USERID='139192.png' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='139192.png' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
| SELECT * FROM seoclerks.members WHERE USERID='19821.png' | 1 | SELECT profilepicture FROM seoclerks.members WHERE USERID='19821.png' | /opt/clerks-staging/docroot/libraries/adodb5/adodb.inc.php 1899 CacheExecute() getUserProfileImage() |
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idealmike
The first thing to point out though is that this has already been discussed about before as other people have had and asked this same/similar question here before. There has even been some guides posted on it to help with that. You probably already know about it, may have seen it, or already searched the Discussions for Response Time but still aren't able to find the answer to your question because like you've said, no matter how fast you reply and update an order, it is always still saying 1 day where as before it used to say 20 hours. So because of that and in case others want to know it's well worth mentioning here. So just in case check out Andre's post on How To Decrease Response Time or search the Discussions for Response Time as there's been lot of answers given on this before with some helpful answers.
But basically, let's look at what we know that it's all to do with your actual response time on your orders/services which includes;
So are you doing this for all the times you can on an order within a shorter time frame than say, 6 hours? Because I think that you have to do it quite a lot so that it can tally up what the majority of your response times are rather than the latest ones. That's how I think it must work but as said I'm not really sure how the response time algorithm works will have to ask Jordan if he'll reveal it's secret or something!
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