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How to Remove My restriction?

  • fourtraffic Level 3
    • 12

    Write the reason you're deleting this FAQ

    How to Remove My restriction?

    When replying to my customers, Seoclerks prompts this error message:

    This message was detected as spam. You could be using a URL or a Word which has been flagged as spam previously. If you were recently sending mass messages, your account may have been restricted.


    How do I stop the error from occurring?

    #Restriction #No #Message General & Misc
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    hitmeasap

    hitmeasap

    Hello fourtraffic,
    As service urls are okay to send, I suppose you probably sent a bunch of messages almost simultaneously? to several people? Perhaps 6-7 people, and you've probably sent all of them the same message, by copy and paste the text? In that case, you've most likely been restricted due to this as this isn't allowed.

    The support will tell you any necessary details you might need to know regarding this. Just make sure to follow the guidelines and rules so something like this won't happen in the future. Good luck!


    Best Regards,
    hitmeasap
    10 years ago

    Are you sure you want to delete this post?

    fourtraffic

    fourtraffic

    Hi hitmeasap,

    Yes correct , Hope i got good answer from you How to Remove My restriction? thank you soo much

    Cheers
    Kj
    10 years ago

    Are you sure you want to delete this post?

    Lynne

    Lynne

    I think you should contact support about that to [email protected] or here: https://ionicware.zendesk.com/hc/en-us/requests/new
    10 years ago

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    Beverly

    Beverly

    Your account was given an infraction for spamming bulk promotional messages to others on site. The infraction has since expired. The PM restriction has now been removed.
    10 years ago

    Are you sure you want to delete this post?

    fourtraffic

    fourtraffic

    I just contact them , waiting response
    10 years ago

    Are you sure you want to delete this post?

    anwebservices

    anwebservices

    Messages on our marketplace have it's own filters to stop the spam and un-allowed things according to TOS. You are not allowed to share email addresses, skype usernames or similar personal details and URL addresses, so try conversation with other members without using these. Specially @ sign trigger this filters and stop you sending messages..
    10 years ago

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    fourtraffic

    fourtraffic

    I can't share url of my service ?
    10 years ago

    Are you sure you want to delete this post?

    anwebservices

    anwebservices

    Try to share it without http://
    10 years ago

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    fourtraffic

    fourtraffic

    I mean i can't send directly to buyers ?
    10 years ago

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    idealmike

    idealmike

    Yes you can share the URL of your service. Your service URL doesn't contain an @ symbol so yes you can share it. It's not the URL that is causing it. It's some other word you are trying to use that is not allowed to be used in a private message.
    10 years ago

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    Beverly

    Beverly

    Sending bulk promotional messages to others on site is considered spam, even if the ones you are sending it to had previously purchased from you. This type of activity is not 'advertising', it's spamming and will result in automatic restriction of your account by the system. Repeated spamming can not only result in infraction but permanent ban of an account.
    10 years ago

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    aditya

    aditya

    May be this is email id which you are trying to send OR something look like that.
    Please double check
    10 years ago

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